The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
Risk: A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.
Mazda North American Operations (Mazda) is recalling certain 2024-2025CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches.
NHTSA listing: CX-50. Mazda campaign 7225C.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
Owners have filed 33 complaints with NHTSA about the 2024 CX-50. Below, they are sorted by the areas NHTSA files them under. NHTSA does not verify complaints.
Electrical system7 · 21%
Body structure6 · 18%
Most named: body (4)
Brakes5 · 15%
Forward collision avoidance4 · 12%
Backover prevention and rearview camera3 · 9%
Engine3 · 9%
Lane departure systems3 · 9%
Unknown or other4 · 12%
A complaint can name more than one area, so shares add up to more than 100%.
Mazda CX-50 recalls and complaints by model year
The highlighted bars are the 2024 model year. Newer model years have had less time on the road, so their counts are lower.
Owner complaints
2024: 33 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Mazda CX-50
Model year
Complaints
2023
63
2024
33
2025
47
2026
13
Safety recalls
2024: 1 recallTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Mazda CX-50
Model year
Recalls
2023
2
2024
1
2025
5
2026
0
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Mazda CX-50 SUV AWD Early Release
Rollover risk 15.5%
Mazda CX-50 SUV AWD Later Release
Questions
What are the most common 2024 CX-50 problems?
The areas owners name most often in NHTSA complaints: electrical system (7), body structure (6), brakes (5). NHTSA does not verify complaints, and one complaint can name several areas.
Is the 2024 Mazda CX-50 safe?
In NHTSA crash tests every tested version of the 2024 Mazda CX-50 earns 5 stars overall. The table above lists each tested version.
How do I check if my CX-50 has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Mazda dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 29, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 28, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: CX-50.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.