Model Years

2014 Buick Encore Recalls and Problems

NHTSA lists 4 safety recalls and 60 owner complaints for the 2014 Buick Encore.

Recalled components: air bags, seats, and equipment. Most-described problem: the check engine light coming on (13 complaints, 22%), then loss of power or limp mode (7). Most-reported area: engine (25 complaints, 42%).

4Safety recalls
60Owner complaints
3Complaints citing a crash
0Complaints citing a fire

Opens NHTSA's lookup in a new tab; your VIN goes to NHTSA, not to us. The VIN is on the driver's side dashboard, the door jamb and your registration. Safety recall repairs are free at Buick dealers.

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Data: NHTSA recall, complaint and investigation filesUpdated Oct 2, 2026

Excludes the Encore GX, which EPA lists alongside the Encore from 2020 to 2022.

4 safety recalls for the 2014 Buick Encore

Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.

Air bags

Jul 10, 2017

frontal

While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

The fix and full notice

Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles.

NHTSA listing: ENCORE. Components: Air bags: frontal; Air bags: frontal, sensor/control module-inactive; Seat belts: pretensioner. Buick campaign 17287.

Air bags

Sep 8, 2016

frontal

In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

The fix and full notice

Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles.

NHTSA listing: ENCORE. Components: Air bags: frontal; Air bags: frontal, sensor/control module-inactive; Seat belts: pretensioner. Buick campaign 16007.

Seats

Jul 23, 2014

Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Risk: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

The fix and full notice

Fix: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks.

NHTSA listing: ENCORE. Buick campaign 14340.

Equipment

Jul 2, 2014

electrical

In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Risk: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

The fix and full notice

Fix: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater.

NHTSA listing: ENCORE. Buick campaign 14257.

Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.

NHTSA investigations

NHTSA's investigations file, dated Oct 2, 2026, lists no investigations for the 2014 Buick Encore.

What owners report

Owners have filed 60 complaints with NHTSA about the 2014 Encore. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.

Problems owners describe

Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these. Compare other models in the problem owners report most for every model year.

Areas named in complaints

A complaint can name more than one area, so shares add up to more than 100%.

Buick Encore recalls and complaints by model year

The highlighted bars are the 2014 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2015 Encore drew the most (33) and the 2014 drew 14.

Owner complaints

2014: 60 complaints

Show as a table
Owner complaints by model year, Buick Encore
Model yearComplaints
201352
201460
2015124
201679
201789
201874
201986
202019
20219
20228

Safety recalls

2014: 4 recalls

Show as a table
Safety recalls by model year, Buick Encore
Model yearRecalls
20136
20144
20154
20162
20172
20180
20192
20202
20210
20220

Crash test ratings

NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.

Tested versionOverallFrontalSideRollover
Buick Encore SUV AWD
Rollover risk 17.9%
Buick Encore SUV FWD
Rollover risk 19.8%

2014 Encore MPG

EPA rates the 2014 Buick Encore up to 28 mpg combined.Every version and fuel cost

Questions

What are the most common 2014 Encore problems?

In the 60 owner complaints filed with NHTSA for the 2014 Buick Encore, the problems described most are the check engine light coming on (13), loss of power or limp mode (7), and hesitation or slow acceleration (7). NHTSA does not verify complaints, and one complaint can describe several problems.

Is the 2014 Buick Encore safe?

In NHTSA crash tests the 2014 Buick Encore earns 4 to 5 stars overall, depending on the version. The table above lists each tested version.

Is NHTSA investigating the 2014 Buick Encore?

No. NHTSA's investigations file, dated Oct 2, 2026, lists no investigations for the 2014 Buick Encore.

How do I check if my Encore has an open recall?

Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Buick dealers.

Sources and method

  • NHTSA recalls file (NHTSA datasets), dated Oct 2, 2026; every campaign checked against NHTSA's recalls API.
  • NHTSA owner complaints file, dated Oct 2, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
  • NHTSA investigations file, dated Oct 2, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
  • NHTSA 5-Star Safety Ratings (NCAP).
  • NHTSA model names covered: ENCORE.

Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.