The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
The fix and full notice
Fix: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 1 investigation that names the 2020 Chevrolet Malibu; it is still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
DTN air bag inflator rupture
Engineering analysis EA25005Open since Oct 21, 2025
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during… NHTSA's full summary
An engineering analysis is a deeper review, usually opened after a preliminary evaluation. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 203 complaints with NHTSA about the 2020 Malibu. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Median 72,500 miles at failure, from 16 reports with mileage
Electrical system58 · 29%
Brakes50 · 25%
Speed control18 · 9%
Steering17 · 8%
Fuel and propulsion system14 · 7%
Unknown or other45 · 22%
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Chevrolet Malibu recalls and complaints by model year
The highlighted bars are the 2020 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2018 Malibu drew the most (220) and the 2020 drew 45.
Owner complaints
2020: 203 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Chevrolet Malibu
Model year
Complaints
2010
1,365
2011
978
2012
907
2013
924
2014
363
2015
270
2016
865
2017
727
2018
712
2019
195
2020
203
2021
90
2022
100
2023
73
2024
46
2025
12
Safety recalls
2020: 1 recallTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Chevrolet Malibu
Model year
Recalls
2010
3
2011
3
2012
2
2013
11
2014
6
2015
3
2016
10
2017
4
2018
6
2019
1
2020
1
2021
2
2022
1
2023
2
2024
2
2025
1
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 203 owner complaints filed with NHTSA for the 2020 Chevrolet Malibu, the problems described most are shifter errors or getting stuck in gear (61), loss of power or limp mode (36), and the check engine light coming on (33). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2020 Chevrolet Malibu safe?
In NHTSA crash tests every tested version of the 2020 Chevrolet Malibu earns 4 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2020 Chevrolet Malibu?
Yes. NHTSA has 1 open investigation that names the 2020 Chevrolet Malibu: DTN air bag inflator rupture (EA25005, opened Oct 21, 2025). An investigation is not a finding that the vehicle has a defect.
How do I check if my Malibu has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Chevrolet dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: MALIBU.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.