The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
The fix and full notice
Fix: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles.
NHTSA listing: TRAX. Chevrolet campaign A232424320.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2024 Chevrolet Trax.
What owners report
Owners have filed 184 complaints with NHTSA about the 2024 Trax. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Median 13,800 miles at failure, from 16 reports with mileage
Engine53 · 29%
Exterior lighting17 · 9%
Powertrain15 · 8%
Brakes12 · 7%
Visibility/wiper9 · 5%
Forward collision avoidance8 · 4%
Most named: warnings (4); adaptive cruise control (3)
Unknown or other25 · 14%
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Chevrolet Trax recalls and complaints by model year
The highlighted bars are the 2024 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2019 Trax drew the most (56).
Owner complaints
2024: 184 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Chevrolet Trax
Model year
Complaints
2015
96
2016
120
2017
114
2018
102
2019
136
2020
98
2021
26
2022
9
2024
184
2025
108
2026
20
Safety recalls
2024: 1 recallTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Chevrolet Trax
Model year
Recalls
2015
7
2016
5
2017
3
2018
2
2019
2
2020
0
2021
0
2022
0
2024
1
2025
1
2026
0
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 184 owner complaints filed with NHTSA for the 2024 Chevrolet Trax, the problems described most are engine failure or replacement (29), loss of power or limp mode (21), and gauge cluster or speedometer failures (21). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2024 Chevrolet Trax safe?
In NHTSA crash tests every tested version of the 2024 Chevrolet Trax earns 4 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2024 Chevrolet Trax?
No. NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2024 Chevrolet Trax.
How do I check if my Trax has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Chevrolet dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: TRAX.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.