The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
The fix and full notice
Fix: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles.
NHTSA listing: TRAX. Chevrolet campaign A232424320.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
The areas named in the 169 owner complaints filed with NHTSA for the 2024 Trax. NHTSA does not verify complaints.
Electrical system64 · 38%
Median 13,800 miles at failure (16 reports)
Engine48 · 28%
Exterior lighting17 · 10%
Brakes12 · 7%
Powertrain11 · 7%
Visibility/wiper9 · 5%
Forward collision avoidance8 · 5%
Most named: warnings (4); adaptive cruise control (3)
Unknown or other23 · 14%
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Chevrolet Trax recalls and complaints by model year
The highlighted bars are the 2024 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2019 Trax drew the most (56).
Owner complaints
2024: 169 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Chevrolet Trax
Model year
Complaints
2016
117
2017
113
2018
101
2019
134
2020
94
2021
24
2022
9
2024
169
2025
86
2026
16
Safety recalls
2024: 1 recallTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Chevrolet Trax
Model year
Recalls
2016
5
2017
3
2018
2
2019
2
2020
0
2021
0
2022
0
2024
1
2025
1
2026
0
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Chevrolet Trax SUV FWD
Rollover risk 15.5%
Questions
What are the most common 2024 Trax problems?
The areas owners name most often in NHTSA complaints: electrical system (64), engine (48), exterior lighting (17). NHTSA does not verify complaints, and one complaint can name several areas.
Is the 2024 Chevrolet Trax safe?
In NHTSA crash tests every tested version of the 2024 Chevrolet Trax earns 4 stars overall. The table above lists each tested version.
How do I check if my Trax has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Chevrolet dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 27, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 26, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: TRAX.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.