Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix and full notice
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
NHTSA listing: SIERRA 1500.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 1 investigation that names the 2025 GMC Sierra 1500; it is still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Loss of motive power due to engine failure post recall remedy
Engineering analysis EA26005Open since Aug 20, 2026
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.
NHTSA listing: SIERRA 1500. Component: Engine.
An engineering analysis is a deeper review, usually opened after a preliminary evaluation. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 130 complaints with NHTSA about the 2025 Sierra 1500. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Most named: adaptive cruise control (6); automatic emergency braking (3)
Brakes7 · 5%
Fuel and propulsion system7 · 5%
Speed control7 · 5%
Unknown or other15 · 12%
A complaint can name more than one area, so shares add up to more than 100%.
GMC Sierra 1500 recalls and complaints by model year
The highlighted bars are the 2025 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2023 Sierra 1500 drew the most (285).
Owner complaints
2025: 130 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, GMC Sierra 1500
Model year
Complaints
2010
202
2011
327
2012
136
2013
155
2014
845
2015
774
2016
350
2017
418
2018
305
2019
662
2020
484
2021
603
2022
607
2023
516
2024
384
2025
130
2026
150
Safety recalls
2025: 1 recallTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, GMC Sierra 1500
Model year
Recalls
2010
4
2011
7
2012
4
2013
4
2014
18
2015
14
2016
10
2017
6
2018
7
2019
10
2020
12
2021
7
2022
6
2023
3
2024
1
2025
1
2026
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
What are the most common 2025 Sierra 1500 problems?
In the 130 owner complaints filed with NHTSA for the 2025 GMC Sierra 1500, the problems described most are engine failure or replacement (35), loss of power or limp mode (30), and stalling or shutting off (12). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2025 GMC Sierra 1500 safe?
In NHTSA crash tests every tested version of the 2025 GMC Sierra 1500 earns 5 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2025 GMC Sierra 1500?
Yes. NHTSA has 1 open investigation that names the 2025 GMC Sierra 1500: loss of motive power due to engine failure post recall remedy (EA26005, opened Aug 20, 2026). An investigation is not a finding that the vehicle has a defect.
How do I check if my Sierra 1500 has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at GMC dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: SIERRA 1500.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.