NHTSA lists 4 safety recalls and 386 owner complaints for the 2011 GMC Terrain.
Recalled components: exterior lighting, electrical system, seats, and seat belts. Most-described problem: stalling or shutting off (85 complaints, 22%). Most-reported area: engine (178 complaints, 46%; median mileage when it happened: 85,500).
More complaints than most Terrain years
The 2011 drew 61 owner complaints in its first three years, against 34 for a typical Terrain year: 1.7 times as many. It is not a year to avoid, which takes at least twice the typical count and at least 50 complaints.
No Terrain year stands out enough to avoid; best years: 2016, 2017, and 2021. Based on owner complaints, not adjusted for sales.
A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver's view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash.
The fix and full notice
Fix: Dealers will install headlamp appliques, free of charge. Owner notification letters were mailed September 8, 2022. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N222363740.
General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles.
NHTSA listing: TERRAIN. GMC campaign N222363740.
Electrical system
Jul 5, 2016
ignition
Fails federal standard 114 (theft and rollaway protection)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
The fix and full notice
Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
The fix and full notice
Fix: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats.
The driver and /or front passenger safety belt buckle anchor may fracture and separate near the seat attachment in a vehicle crash.
Risk: The safety belt system may not restrain the occupant(s) as designed and could increase the risk of injury.
The fix and full notice
Fix: Dealers will modify the passenger and/or the driver safety belt buckles as necessary. This service will be performed free of charge. The safety recall is expected to begin on or before january 18, 2011. Owners may contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463 and at the owner center at www.gmownercenter.com.
Gm safety recall no. 100370. or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
General motors is recalling certain model year 2011 cadillac srx, chevrolet equinox and gmc terrain vehicles.
NHTSA listing: TERRAIN. GMC campaign 100370.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 3 investigations that name the 2011 GMC Terrain; all 3 are closed. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Front wiper transmission inoperative
Engineering analysis EA19005Closed Nov 28, 2022 (opened Dec 13, 2019)
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures.
Preliminary evaluation PE20009Closed Jun 3, 2022 (opened Jun 1, 2020)
On June 1, 2020, the Office of Defects Investigations (ODI) opened PE20-009 to investigate instances of a momentary increase in steering effort after the vehicle is driven in a straight line for a period of time due… NHTSA's full summary
NHTSA listing: TERRAIN. Component: Steering (electric power assist system).
Windshield wiper transmission failure
Recall query RQ18002Closed Dec 19, 2019 (opened Nov 2, 2018)
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. An engineering analysis is a deeper review, usually opened after a preliminary evaluation. A recall query is a review of whether a recall covered the right vehicles or whether its fix works. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 386 complaints with NHTSA about the 2011 Terrain. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Stalling or shutting off85 · 22%
Median 82,800 miles at failure, from 70 reports with mileage
Excessive oil consumption44 · 11%
Median 100,000 miles at failure, from 33 reports with mileage
Loss of power or limp mode40 · 10%
Median 83,000 miles at failure, from 33 reports with mileage
Engine failure or replacement38 · 10%
Median 100,700 miles at failure, from 25 reports with mileage
Check engine light37 · 10%
Median 71,300 miles at failure, from 31 reports with mileage
Timing chain or belt problems30 · 8%
Median 102,600 miles at failure, from 20 reports with mileage
Jerking, lurching or harsh shifting26 · 7%
Median 39,000 miles at failure, from 23 reports with mileage
Wiper failures24 · 6%
Median 102,500 miles at failure, from 20 reports with mileage
Median 85,500 miles at failure, from 132 reports with mileage
Powertrain76 · 20%
Most named: automatic transmission (5) · Median 74,500 miles at failure, from 58 reports with mileage
Fuel and propulsion system31 · 8%
Median 84,900 miles at failure, from 24 reports with mileage
Electrical system29 · 8%
Median 89,500 miles at failure, from 20 reports with mileage
Visibility/wiper28 · 7%
Median 100,000 miles at failure, from 22 reports with mileage
Air bags25 · 6%
Median 64,500 miles at failure, from 22 reports with mileage
Engine and cooling22 · 6%
Median 14,000 miles at failure, from 20 reports with mileage
Unknown or other33 · 9%
Median 97,800 miles at failure, from 21 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
GMC Terrain recalls and complaints by model year
The highlighted bars are the 2011 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2018 Terrain drew the most (65) and the 2011 drew 61.
Owner complaints
2011: 386 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, GMC Terrain
Model year
Complaints
2010
290
2011
386
2012
364
2013
364
2014
296
2015
297
2016
152
2017
134
2018
223
2019
185
2020
197
2021
36
2022
88
2023
39
2024
49
2025
13
2026
33
Safety recalls
2011: 4 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, GMC Terrain
Model year
Recalls
2010
3
2011
4
2012
4
2013
3
2014
2
2015
3
2016
2
2017
1
2018
5
2019
3
2020
2
2021
2
2022
4
2023
2
2024
1
2025
0
2026
1
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 386 owner complaints filed with NHTSA for the 2011 GMC Terrain, the problems described most are stalling or shutting off (85), excessive oil consumption (44), and loss of power or limp mode (40). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2011 GMC Terrain safe?
In NHTSA crash tests every tested version of the 2011 GMC Terrain earns 4 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2011 GMC Terrain?
No. NHTSA's investigations file, dated Oct 2, 2026, lists no open investigations for the 2011 GMC Terrain. It lists 3 closed ones; the most recent closed on Nov 28, 2022.
How do I check if my Terrain has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at GMC dealers for vehicles up to 15 years old from first sale.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Oct 2, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Oct 2, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Oct 2, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: TERRAIN.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.