NHTSA lists 1 safety recall and 35 owner complaints for the 2024 Hyundai Santa Cruz.
1Safety recalls
35Owner complaints
3Complaints citing a crash
0Complaints citing a fire
Data: NHTSA recall and complaint filesUpdated Sep 28, 2026
Recalled components: steering. Most-described problem: loss of power or limp mode (9 complaints, 26%). Most-reported area: powertrain (11 complaints, 31%).
1 safety recall for the 2024 Hyundai Santa Cruz
Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.
The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Risk: A loss of power steering assist can increase the risk of a crash.
The fix and full notice
Fix: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles.
NHTSA listing: SANTA CRUZ. Hyundai campaign 261.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
Owners have filed 35 complaints with NHTSA about the 2024 Santa Cruz. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Loss of power or limp mode9 · 26%
Shaking, shuddering or vibration4 · 11%
Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these.
Areas named in complaints
Powertrain11 · 31%
Engine6 · 17%
Speed control5 · 14%
Fuel and propulsion system4 · 11%
Brakes3 · 9%
Lane departure systems3 · 9%
Most named: assist (3)
Air bags2 · 6%
Unknown or other4 · 11%
A complaint can name more than one area, so shares add up to more than 100%.
Hyundai Santa Cruz recalls and complaints by model year
The highlighted bars are the 2024 model year. Newer model years have had less time on the road, so their counts are lower.
Owner complaints
2024: 35 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Hyundai Santa Cruz
Model year
Complaints
2022
184
2023
79
2024
35
2025
19
2026
5
Safety recalls
2024: 1 recallTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Hyundai Santa Cruz
Model year
Recalls
2022
4
2023
2
2024
1
2025
3
2026
3
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Hyundai Santa Cruz PU/CC AWD Early Release
Rollover risk 16.4%
Hyundai Santa Cruz PU/CC AWD Later Release
Rollover risk 16.4%
Hyundai Santa Cruz PU/CC FWD Early Release
Rollover risk 16.4%
Hyundai Santa Cruz PU/CC FWD Later Release
Rollover risk 16.4%
Questions
What are the most common 2024 Santa Cruz problems?
In the 35 owner complaints filed with NHTSA for the 2024 Hyundai Santa Cruz, the problems described most are loss of power or limp mode (9). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2024 Hyundai Santa Cruz safe?
In NHTSA crash tests every tested version of the 2024 Hyundai Santa Cruz earns 5 stars overall. The table above lists each tested version.
How do I check if my Santa Cruz has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Hyundai dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 29, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 28, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: SANTA CRUZ.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.