NHTSA lists 7 safety recalls and 485 owner complaints for the 2020 Jeep Gladiator. It has 1 open investigation that names this model year.
Recalled components: electrical system, powertrain, seat belts, and backover prevention and rearview camera. Most-described problem: gauge cluster or speedometer failures (105 complaints, 22%). Most-reported area: electrical system (183 complaints, 38%; median mileage when it happened: 54,000).
More complaints than most Gladiator years
The 2020 drew 215 owner complaints in its first three years, against about 116 for a typical Gladiator year: 1.8 times as many. It is not a year to avoid, which takes at least twice the typical count and at least 50 complaints.
No Gladiator year stands out enough to avoid. Based on owner complaints, not adjusted for sales.
The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The fix and full notice
Fix: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles.
The clutch pressure plate may overheat and fracture.
Risk: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions.
The clutch pressure plate may overheat and fracture.
Risk: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
The fix and full notice
Fix: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions.
In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Risk: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
The fix and full notice
Fix: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles.
A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix and full notice
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays.
The clutch pressure plate may overheat and fracture.
Risk: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
The fix and full notice
Fix: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions.
The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Risk: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
The fix and full notice
Fix: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles.
NHTSA listing: GLADIATOR. Jeep campaign V95.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 1 investigation that names the 2020 Jeep Gladiator; it is still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Instrument panel cluster (IPC) failure
Preliminary evaluation PE25014Open since Oct 23, 2025
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss… NHTSA's full summary
NHTSA listing: GLADIATOR. Component: Electrical system (instrument cluster/panel).
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 485 complaints with NHTSA about the 2020 Gladiator. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Gauge cluster or speedometer failure105 · 22%
Median 57,800 miles at failure, from 34 reports with mileage
Steering rack problems: sticking, play or pulling69 · 14%
Median 300 miles at failure, from 57 reports with mileage
Shaking, shuddering or vibration41 · 8%
Median 9,500 miles at failure, from 16 reports with mileage
Most named: instrument cluster/panel (14) · Median 54,000 miles at failure, from 45 reports with mileage
Steering182 · 38%
Median 500 miles at failure, from 115 reports with mileage
Powertrain55 · 11%
Median 12,500 miles at failure, from 20 reports with mileage
Engine45 · 9%
Suspension32 · 7%
Median 5,500 miles at failure, from 16 reports with mileage
Visibility/wiper23 · 5%
Brakes17 · 4%
Unknown or other33 · 7%
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Jeep Gladiator recalls and complaints by model year
The highlighted bars are the 2020 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2020 Gladiator drew the most (215).
Owner complaints
2020: 485 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Jeep Gladiator
Model year
Complaints
2020
485
2021
294
2022
121
2023
57
2024
23
2025
17
2026
3
Safety recalls
2020: 7 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Jeep Gladiator
Model year
Recalls
2020
7
2021
8
2022
8
2023
6
2024
2
2025
1
2026
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 485 owner complaints filed with NHTSA for the 2020 Jeep Gladiator, the problems described most are gauge cluster or speedometer failures (105), steering rack problems such as sticking, play or pulling (69), and shaking, shuddering or vibration (41). NHTSA does not verify complaints, and one complaint can describe several problems.
Is NHTSA investigating the 2020 Jeep Gladiator?
Yes. NHTSA has 1 open investigation that names the 2020 Jeep Gladiator: instrument panel cluster (IPC) failure (PE25014, opened Oct 23, 2025). An investigation is not a finding that the vehicle has a defect.
How do I check if my Gladiator has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Jeep dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: GLADIATOR.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.