NHTSA lists 2 safety recalls and 812 owner complaints for the 2016 Kia Soul.
2Safety recalls
812Owner complaints
28Complaints citing a crash
35Complaints citing a fire
Data: NHTSA recall and complaint filesUpdated Sep 28, 2026
Recalled components: engine and steering. Most-described problem: the check engine light coming on (197 complaints, 24%), then loss of power or limp mode (145). Most-reported area: engine (557 complaints, 69%; median mileage when it happened: 86,000). Excludes the electric Soul EV.
2 safety recalls for the 2016 Kia Soul
Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.
6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Risk: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
The fix and full notice
Fix: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.
NHTSA listing: SOUL. Components: Engine; Engine and cooling: exhaust system, emission control, catalytic convertor. Kia campaign SC176.
The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Risk: If the pinion gear separates, steering will be lost, increasing the risk of a crash.
The fix and full notice
Fix: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles.
NHTSA listing: SOUL. Kia campaign SC155.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
Owners have filed 812 complaints with NHTSA about the 2016 Soul. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Check engine light197 · 24%
Median 91,000 miles at failure, from 108 reports with mileage
Loss of power or limp mode145 · 18%
Median 86,900 miles at failure, from 74 reports with mileage
Engine failure or replacement145 · 18%
Median 93,000 miles at failure, from 63 reports with mileage
Stalling or shutting off while driving138 · 17%
Median 96,000 miles at failure, from 78 reports with mileage
Excessive oil consumption98 · 12%
Median 88,500 miles at failure, from 31 reports with mileage
Smoke or a burning smell72 · 9%
Median 90,000 miles at failure, from 41 reports with mileage
Hesitation or slow acceleration63 · 8%
Median 85,200 miles at failure, from 36 reports with mileage
Shaking, shuddering or vibration40 · 5%
Median 85,000 miles at failure, from 21 reports with mileage
Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these.
Areas named in complaints
Engine557 · 69%
Median 86,000 miles at failure, from 234 reports with mileage
Engine and cooling106 · 13%
Most named: exhaust system, emission control, catalytic convertor (39) · Median 101,200 miles at failure, from 94 reports with mileage
Fuel and propulsion system83 · 10%
Median 72,600 miles at failure, from 24 reports with mileage
Powertrain61 · 8%
Median 74,500 miles at failure, from 24 reports with mileage
Electrical system56 · 7%
Median 63,100 miles at failure, from 20 reports with mileage
Speed control33 · 4%
Median 68,000 miles at failure, from 15 reports with mileage
Steering30 · 4%
Unknown or other121 · 15%
Median 75,000 miles at failure, from 37 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Kia Soul recalls and complaints by model year
The highlighted bars are the 2016 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2020 Soul drew the most (165) and the 2016 drew 35.
Owner complaints
2016: 812 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Kia Soul
Model year
Complaints
2016
812
2017
272
2018
218
2019
136
2020
381
2021
233
2022
88
2023
51
2024
29
2025
12
Safety recalls
2016: 2 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Kia Soul
Model year
Recalls
2016
2
2017
1
2018
1
2019
1
2020
1
2021
2
2022
1
2023
4
2024
0
2025
0
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Kia Soul SUV FWD
Rollover risk 14.7%
Questions
What are the most common 2016 Soul problems?
In the 812 owner complaints filed with NHTSA for the 2016 Kia Soul, the problems described most are the check engine light coming on (197), loss of power or limp mode (145), and engine failure or replacement (145). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2016 Kia Soul safe?
In NHTSA crash tests every tested version of the 2016 Kia Soul earns 5 stars overall. The table above lists each tested version.
How do I check if my Soul has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Kia dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 29, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 28, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: SOUL.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.