Model Years

2017 Mazda CX-5 Recalls and Problems

NHTSA lists 1 safety recall and 150 owner complaints for the 2017 Mazda CX-5.

Recalled components: trailer hitch. Most-described problem: stalling or shutting off (14 complaints, 9%). Most-reported area: electrical system (44 complaints, 29%).

One of the best CX-5 years by owner complaints

The 2017 drew 31 owner complaints in its first three years, against 42 for a typical CX-5 year since 2016. No open NHTSA investigation names it, and it has no recall telling owners not to drive or to park outside.

Years to avoid: 2014 and 2016; best years: 2017 and 2022. Based on owner complaints, not adjusted for sales.

Every CX-5 year ranked

1Safety recalls
150Owner complaints
5Complaints citing a crash
0Complaints citing a fire

Opens NHTSA's lookup in a new tab; your VIN goes to NHTSA, not to us. The VIN is on the driver's side dashboard, the door jamb and your registration. Safety recall repairs are free at Mazda dealers.

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Data: NHTSA recall, complaint and investigation filesUpdated

1 safety recall for the 2017 Mazda CX-5

Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.

Trailer hitch

Nov 21, 2017

This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.

Risk: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.

The fix and full notice

Fix: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.

Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness.

NHTSA listing: CX-5. Components: Electrical system: wiring; Trailer hitch. Mazda campaign 1617K.

Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.

NHTSA investigations

NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2017 Mazda CX-5.

What owners report

Owners have filed 150 complaints with NHTSA about the 2017 CX-5. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.

Problems owners describe

Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these. Compare other models in the problem owners report most for every model year.

Areas named in complaints

A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.

Mazda CX-5 recalls and complaints by model year

The highlighted bars are the 2017 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2016 CX-5 drew the most (187) and the 2017 drew 31.

Owner complaints

2017: 150 complaints

Show as a table
Owner complaints by model year, Mazda CX-5
Model yearComplaints
2013194
2014377
2015133
2016512
2017150
2018356
2019273
2020110
2021150
202265
202367
202447
202529
202619

Safety recalls

2017: 1 recall

Show as a table
Safety recalls by model year, Mazda CX-5
Model yearRecalls
20131
20143
20153
20164
20171
20183
20192
20200
20210
20220
20230
20240
20250
20260

Crash test ratings

NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.

Tested versionOverallFrontalSideRollover
Mazda CX-5 SUV AWD
Rollover risk 16.9%
Mazda CX-5 SUV FWD
Rollover risk 17.4%

2017 CX-5 MPG

EPA rates the 2017 Mazda CX-5 up to 27 mpg combined.Every version and fuel cost

Questions

What are the most common 2017 CX-5 problems?

In the 150 owner complaints filed with NHTSA for the 2017 Mazda CX-5, the problems described most are stalling or shutting off (14), infotainment or touchscreen failures (11), and backup camera problems (11). NHTSA does not verify complaints, and one complaint can describe several problems.

Is the 2017 Mazda CX-5 safe?

In NHTSA crash tests every tested version of the 2017 Mazda CX-5 earns 4 stars overall. The table above lists each tested version.

Is NHTSA investigating the 2017 Mazda CX-5?

No. NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2017 Mazda CX-5.

How do I check if my CX-5 has an open recall?

Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Mazda dealers.

Sources and method

  • NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
  • NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
  • NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
  • NHTSA 5-Star Safety Ratings (NCAP).
  • NHTSA model names covered: CX-5.

Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.