NHTSA lists 11 safety recalls and 437 owner complaints for the 2024 Mazda CX-90 (including the hybrid).
11Safety recalls
437Owner complaints
15Complaints citing a crash
1Complaints citing a fire
Data: NHTSA recall and complaint filesUpdated Sep 28, 2026
Recalled components: electrical system, powertrain, forward collision avoidance, steering, and 1 more. Most-described problem: steering rack problems such as sticking, play or pulling (77 complaints, 18%). Most-reported area: steering (190 complaints, 43%). Includes the CX-90plug-in hybrid. The CX-90 replaced the CX-9 for 2024.
11 safety recalls for the 2024 Mazda CX-90
Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.
The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Risk: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Mazda North American Operations (Mazda) is recalling certain 2024-2025CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV).
NHTSA listing: CX-90. Components: Electrical system: body control module, software; Electrical system: instrument panel, fuel gauge, fuel level float/sensor/sending unit. Mazda campaign 7825I.
During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Risk: An ESU that does not function properly, increases the risk of a crash.
The fix and full notice
Fix: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Mazda North American Operations (Mazda) is recalling certain 2024-2025CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU).
The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Risk: Loss of drive power increases the risk of a crash.
The fix and full notice
Fix: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles.
NHTSA listing: CX-90. Components: Engine and cooling: engine, engine control module (ecu/ecm); Powertrain: automatic transmission, control module (tcm/pcm/tecm). Mazda campaign 7024J.
Electrical system
Oct 31, 2024
propulsion system · traction battery · management system/energy control module (bms/becm) · software
The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Risk: An engine that fails to restart increases the risk of a crash.
The fix and full notice
Fix: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles.
Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Risk: Loss of drive power increases the risk of a crash.
The fix and full notice
Fix: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70plug-in hybrid electric vehicles.
The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
Risk: Unexpected braking increases the risk of a crash.
The fix and full notice
Fix: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles.
An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
Risk: Loss of power steering assist while driving increases the risk of a crash.
The fix and full notice
Fix: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles.
Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
The fix and full notice
Fix: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles.
Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
The fix and full notice
Fix: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90plug-in hybrid electric (PHEV) vehicles.
NHTSA listing: CX-90. Mazda campaign 6323J.
Forward collision avoidance
Aug 4, 2023
warnings · external/pedestrian alert
Fails federal standard 141 (pedestrian alert sound)
Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
The fix and full notice
Fix: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles.
Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
The fix and full notice
Fix: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
Owners have filed 437 complaints with NHTSA about the 2024 CX-90. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Steering rack problems: sticking, play or pulling77 · 18%
Hybrid system warnings43 · 10%
Loss of power or limp mode28 · 6%
Shaking, shuddering or vibration28 · 6%
Power steering problems or locked steering23 · 5%
Jerking, lurching or harsh shifting17 · 4%
Hesitation or slow acceleration13 · 3%
Check engine light13 · 3%
Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these.
Areas named in complaints
Steering190 · 43%
Engine80 · 18%
Electrical system71 · 16%
Forward collision avoidance51 · 12%
Most named: adaptive cruise control (38); automatic emergency braking (14)
Powertrain40 · 9%
Fuel and propulsion system28 · 6%
Speed control24 · 5%
Unknown or other50 · 11%
A complaint can name more than one area, so shares add up to more than 100%.
Mazda CX-90 recalls and complaints by model year
The highlighted bars are the 2024 model year. Newer model years have had less time on the road, so their counts are lower.
Owner complaints
2024: 437 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Mazda CX-90
Model year
Complaints
2024
437
2025
43
2026
9
Safety recalls
2024: 11 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Mazda CX-90
Model year
Recalls
2024
11
2025
2
2026
0
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Mazda CX-90-MHEV SUV AWD
Rollover risk 15.5%
Mazda CX-90-PHEV SUV AWD
Rollover risk 12.7%
Questions
What are the most common 2024 CX-90 problems?
In the 437 owner complaints filed with NHTSA for the 2024 Mazda CX-90, the problems described most are steering rack problems such as sticking, play or pulling (77), hybrid system warnings (43), and loss of power or limp mode (28). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2024 Mazda CX-90 safe?
In NHTSA crash tests every tested version of the 2024 Mazda CX-90 earns 5 stars overall. The table above lists each tested version.
How do I check if my CX-90 has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Mazda dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 29, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 28, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: CX-90, CX-90 PLUG-IN HYBRID.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.