NHTSA lists 1 safety recall and 154 owner complaints for the 2020 Nissan Rogue.
Recalled components: electrical system. Most-described problem: door lock or latch problems (10 complaints, 6%). Most-reported area: forward collision avoidance (56 complaints, 36%; median mileage when it happened: 8,000).
Fewer complaints than a typical Rogue year
The 2020 drew 61 owner complaints in its first three years, against about 148 for a typical Rogue year. It is not picked as a best year: its first three years fell in the pandemic, when people drove less.
Years to avoid: 2018 and 2023; best years: 2016, 2021, and 2022. Based on owner complaints, not adjusted for sales.
The jackknife key may collapse into a folded position while driving.
Risk: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
The fix and full notice
Fix: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key.
NHTSA listing: ROGUE. Nissan campaign R22C8.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2020 Nissan Rogue.
What owners report
Owners have filed 154 complaints with NHTSA about the 2020 Rogue. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Door lock or latch problems10 · 6%
Phantom braking or false collision alerts7 · 5%
Stalling or shutting off6 · 4%
Driver-assist errors or blocked-sensor messages6 · 4%
Most named: automatic emergency braking (45); warnings (22) · Median 8,000 miles at failure, from 19 reports with mileage
Electrical system33 · 21%
Brakes32 · 21%
Seats10 · 6%
Engine9 · 6%
Air bags8 · 5%
Body structure8 · 5%
Most named: body (8)
Unknown or other36 · 23%
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Nissan Rogue recalls and complaints by model year
The highlighted bars are the 2020 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2023 Rogue drew the most (480) and the 2020 drew 61.
Owner complaints
2020: 154 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Nissan Rogue
Model year
Complaints
2010
282
2011
363
2012
319
2013
610
2014
440
2015
554
2016
544
2017
602
2018
672
2019
341
2020
154
2021
298
2022
271
2023
774
2024
236
2025
206
2026
59
Safety recalls
2020: 1 recallTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Nissan Rogue
Model year
Recalls
2010
2
2011
2
2012
2
2013
1
2014
10
2015
9
2016
7
2017
6
2018
4
2019
4
2020
1
2021
10
2022
6
2023
6
2024
4
2025
3
2026
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 154 owner complaints filed with NHTSA for the 2020 Nissan Rogue, the problems described most are door lock or latch problems (10), phantom braking or false collision alerts (7), and stalling or shutting off (6). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2020 Nissan Rogue safe?
In NHTSA crash tests every tested version of the 2020 Nissan Rogue earns 4 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2020 Nissan Rogue?
No. NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2020 Nissan Rogue.
How do I check if my Rogue has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Nissan dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: ROGUE.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.