NHTSA lists 7 safety recalls and 179 owner complaints for the 2023 Toyota Corolla Cross (including the hybrid).
Recalled components: backover prevention and rearview camera, steering, service brakes, electric, equipment, and 2 more. Most-described problem: stalling or shutting off (54 complaints, 30%). Most-reported area: engine (104 complaints, 58%).
7Safety recalls
179Owner complaints
6Complaints citing a crash
0Complaints citing a fire
Data: NHTSA recall, complaint and investigation filesUpdated
Includes the Corolla Cross Hybrid.
7 safety recalls for the 2023 Toyota Corolla Cross
Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.
Backover prevention and rearview camera
Mar 31, 2026
warnings · external/pedestrian alert
Fails federal standard 141 (pedestrian alert sound)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.
The fix and full notice
Fix: Dealers will update the software for the pedestrian warning sounds, free of charge. Owner letters were mailed September 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.
NHTSA listing: COROLLA CROSS HYBRID. Toyota campaign 26TB08 / 26TA08.
Steering
Jan 29, 2025
column
Fails federal standard 208 (occupant crash protection)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
The fix and full notice
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
NHTSA listings: COROLLA CROSS, COROLLA CROSS HYBRID. Components: Air bags: frontal, driver clockspring/spiral cassette; Steering: column. Toyota campaign 25TA02/25LA02.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.
NHTSA listing: COROLLA CROSS HYBRID. Components: Service brakes, electric: software/programming; Brakes: power assist, electric, solenoid/actuator. Toyota campaign 24TA11.
Equipment
Jul 23, 2024
labels
Fails federal standard 110 (tire and rim labeling)
The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The fix and full notice
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories.
NHTSA listing: COROLLA CROSS HYBRID. Toyota campaign 24R2.
Air bags
Dec 20, 2023
frontal
Fails federal standard 208 (occupant crash protection)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
The fix and full notice
Fix: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
NHTSA listing: COROLLA CROSS. Components: Air bags: frontal; Electrical system: instrument cluster/panel. Toyota campaign 23TA16.
Steering
Jul 12, 2023
column
Fails federal standard 208 (occupant crash protection)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The fix and full notice
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
NHTSA listings: COROLLA CROSS, COROLLA CROSS HYBRID. Components: Air bags: frontal, driver clockspring/spiral cassette; Steering: column. Toyota campaign 23TA08/ 23LA02.
Electrical system
May 30, 2023
instrument cluster/panel
Fails federal standard 208 (occupant crash protection)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
The fix and full notice
Fix: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
NHTSA listing: COROLLA CROSS. Components: Air bags: frontal; Electrical system: instrument cluster/panel. Toyota campaign 23TB04/23TA04.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2023 Toyota Corolla Cross.
What owners report
Owners have filed 179 complaints with NHTSA about the 2023 Corolla Cross. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
What are the most common 2023 Corolla Cross problems?
In the 179 owner complaints filed with NHTSA for the 2023 Toyota Corolla Cross, the problems described most are stalling or shutting off (54), auto start-stop problems (35), and the check engine light coming on (28). NHTSA does not verify complaints, and one complaint can describe several problems.
Is NHTSA investigating the 2023 Toyota Corolla Cross?
No. NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2023 Toyota Corolla Cross.
How do I check if my Corolla Cross has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Toyota dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: COROLLA CROSS, COROLLA CROSS HYBRID.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.