NHTSA lists 4 safety recalls and 239 owner complaints for the 2024 Toyota Grand Highlander (including the hybrid).
4Safety recalls
239Owner complaints
7Complaints citing a crash
1Complaints citing a fire
Data: NHTSA recall and complaint filesUpdated Sep 28, 2026
Recalled components: backover prevention and rearview camera, electrical system, equipment, and air bags. Most-described problem: hesitation or slow acceleration (41 complaints, 17%). Most-reported area: powertrain (51 complaints, 21%). Includes the Grand Highlander Hybrid. The smaller Highlander has its own pages.
4 safety recalls for the 2024 Toyota Grand Highlander
Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
NHTSA listings: GRAND HIGHLANDER, GRAND HIGHLANDER HYBRID. Toyota campaign 25TB13/25LB06/WRE25.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
The fix and full notice
Fix: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
NHTSA listing: GRAND HIGHLANDER. Toyota campaign See Part 573 Report.
Equipment
Jul 23, 2024
labels
Fails federal standard 110 (tire and rim labeling)
The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The fix and full notice
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories.
NHTSA listings: GRAND HIGHLANDER, GRAND HIGHLANDER HYBRID. Toyota campaign 24R2.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Risk: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
The fix and full notice
Fix: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
NHTSA listings: GRAND HIGHLANDER, GRAND HIGHLANDER HYBRID. Toyota campaign 24TB09,24TA09,24LB05.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
Owners have filed 239 complaints with NHTSA about the 2024 Grand Highlander. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Hesitation or slow acceleration41 · 17%
Shaking, shuddering or vibration20 · 8%
Loss of power or limp mode18 · 8%
Jerking, lurching or harsh shifting13 · 5%
Air conditioning or heater failures10 · 4%
Stalling or shutting off while driving7 · 3%
Fuel smell or fuel leak7 · 3%
Shattered sunroof7 · 3%
Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these.
Areas named in complaints
Powertrain51 · 21%
Engine39 · 16%
Fuel and propulsion system34 · 14%
Air bags33 · 14%
Speed control25 · 10%
Electrical system22 · 9%
Body structure18 · 8%
Most named: body (17)
Unknown or other58 · 24%
A complaint can name more than one area, so shares add up to more than 100%.
Toyota Grand Highlander recalls and complaints by model year
The highlighted bars are the 2024 model year. Newer model years have had less time on the road, so their counts are lower.
Owner complaints
2024: 239 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Toyota Grand Highlander
Model year
Complaints
2024
239
2025
73
2026
33
Safety recalls
2024: 4 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Toyota Grand Highlander
Model year
Recalls
2024
4
2025
3
2026
4
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Toyota GRAND HIGHLANDER HYBRID SUV AWD
Rollover risk 17.4%
Not rated
Not rated
Not rated
Toyota GRAND HIGHLANDER HYBRID SUV FWD
Rollover risk 16.9%
Not rated
Not rated
Not rated
Toyota GRAND HIGHLANDER SUV AWD
Rollover risk 17.4%
Not rated
Not rated
Not rated
Toyota GRAND HIGHLANDER SUV FWD
Rollover risk 16.9%
Not rated
Not rated
Not rated
Questions
What are the most common 2024 Grand Highlander problems?
In the 239 owner complaints filed with NHTSA for the 2024 Toyota Grand Highlander, the problems described most are hesitation or slow acceleration (41), shaking, shuddering or vibration (20), and loss of power or limp mode (18). NHTSA does not verify complaints, and one complaint can describe several problems.
How do I check if my Grand Highlander has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Toyota dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 29, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 28, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: GRAND HIGHLANDER, GRAND HIGHLANDER HYBRID.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.