Model Years

2021 Toyota Highlander Recalls and Problems

NHTSA lists 5 safety recalls and 554 owner complaints for the 2021 Toyota Highlander (including the hybrid).

Recalled components: seats, tires, air bags, body structure, and 1 more. Most-described problem: transmission failure or replacement (136 complaints, 25%). Most-reported area: powertrain (233 complaints, 42%).

More complaints than a typical Highlander year

The 2021 drew 126 owner complaints in its first three years, against 114 for a typical Highlander year.

No Highlander year stands out enough to avoid; best years: 2016 and 2017. Based on owner complaints, not adjusted for sales.

Every Highlander year ranked

5Safety recalls
554Owner complaints
17Complaints citing a crash
4Complaints citing a fire

Opens NHTSA's lookup in a new tab; your VIN goes to NHTSA, not to us. The VIN is on the driver's side dashboard, the door jamb and your registration. Safety recall repairs are free at Toyota dealers.

How to check a car for recalls, step by step

Get a vehicle history report from EpicVIN (opens in a new tab): a paid report with the car's title, odometer and salvage records, from an approved NMVTIS data provider. Affiliate link: we earn a commission if you buy. If you typed a full VIN above, the link sends it to EpicVIN and opens its checkout page for that VIN. Check the price before you pay: EpicVIN's $1 trial lasts 3 days, then becomes a monthly subscription until you cancel ($49.99 to $99.99 a month on its pages as of Oct 2, 2026). Disclosure

Data: NHTSA recall, complaint and investigation filesUpdated

Includes the Highlander Hybrid. Excludes the larger Grand Highlander.

5 safety recalls for the 2021 Toyota Highlander

Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.

Seats

Mar 5, 2026

mid/rear assembly · recliner

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Risk: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix and full notice

Fix: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

NHTSA listings: HIGHLANDER, HIGHLANDER HYBRID. Toyota campaign 26TB06 / 26TA06.

Tires

Jun 18, 2024
  • Fails federal standard 110 (tire and rim labeling)
  • NHTSA 24V-452
  • 4,763 vehicles

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

The fix and full notice

Fix: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

NHTSA listing: HIGHLANDER. Toyota campaign SET24A.

Air bags

Dec 20, 2023

sensor · occupant classification

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Risk: An air bag that does not deploy during a crash increases the risk of injury.

The fix and full notice

Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

NHTSA listings: HIGHLANDER, HIGHLANDER HYBRID. Toyota campaign 23TA15, 23LA03.

Body structure

Oct 26, 2023

body · bumpers

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Risk: A detached front bumper cover can become a road hazard, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

NHTSA listings: HIGHLANDER, HIGHLANDER HYBRID. Toyota campaign 23TB12 / 23TA12.

Stability control

Apr 13, 2022

control module · software

  • Fails federal standard 126 (electronic stability control)
  • NHTSA 22V-239
  • 458,110 vehicles

Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: Driving with a deactivated stability control system increases the risk of a crash.

The fix and full notice

Fix: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.

NHTSA listing: HIGHLANDER HYBRID. Toyota campaign 22TA03, 22LA01.

Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.

NHTSA investigations

NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2021 Toyota Highlander.

What owners report

Owners have filed 554 complaints with NHTSA about the 2021 Highlander. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.

Problems owners describe

Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these. Compare other models in the problem owners report most for every model year.

Areas named in complaints

A complaint can name more than one area, so shares add up to more than 100%.

Toyota Highlander recalls and complaints by model year

The highlighted bars are the 2021 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2019 Highlander drew the most (152) and the 2021 drew 126.

Owner complaints

2021: 554 complaints

Show as a table
Owner complaints by model year, Toyota Highlander
Model yearComplaints
2010238
2011187
2012191
2013212
2014138
2015197
2016117
2017275
2018281
2019517
2020332
2021554
2022273
2023201
202443
202511
20264

Safety recalls

2021: 5 recalls

Show as a table
Safety recalls by model year, Toyota Highlander
Model yearRecalls
201011
20115
20122
20133
20144
20151
20162
20173
20184
20193
20205
20215
20226
20239
20247
20254
20260

Crash test ratings

NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.

Tested versionOverallFrontalSideRollover
Toyota HIGHLANDER HYBRID SUV AWD
Rollover risk 16.9%
Toyota HIGHLANDER HYBRID SUV FWD
Rollover risk 16.4%
Toyota HIGHLANDER SUV AWD
Rollover risk 16.4%
Toyota HIGHLANDER SUV FWD
Rollover risk 16.9%

2021 Highlander MPG

EPA rates the 2021 Toyota Highlander up to 24 mpg combined with a gas engine, and 36 mpg as a hybrid.Every version and fuel cost

Questions

What are the most common 2021 Highlander problems?

In the 554 owner complaints filed with NHTSA for the 2021 Toyota Highlander, the problems described most are transmission failure or replacement (136), jerking, lurching or harsh shifting (30), and shaking, shuddering or vibration (20). NHTSA does not verify complaints, and one complaint can describe several problems.

Is the 2021 Toyota Highlander safe?

In NHTSA crash tests every tested version of the 2021 Toyota Highlander earns 5 stars overall. The table above lists each tested version.

Is NHTSA investigating the 2021 Toyota Highlander?

No. NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2021 Toyota Highlander.

How do I check if my Highlander has an open recall?

Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Toyota dealers.

Sources and method

  • NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
  • NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
  • NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
  • NHTSA 5-Star Safety Ratings (NCAP).
  • NHTSA model names covered: HIGHLANDER, HIGHLANDER HYBRID.

Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.