Model Years

2012 Volkswagen Jetta Recalls and Problems

NHTSA lists 6 safety recalls and 526 owner complaints for the 2012 Volkswagen Jetta. It has 1 open investigation that names this model year.

Recalled components: electrical system, air bags, suspension, and diesel fuel system. Most-described problem: stalling or shutting off (54 complaints, 10%). Most-reported area: electrical system (144 complaints, 27%; median mileage when it happened: 60,900).

One of the Jetta years to avoid

The 2012 drew 123 owner complaints in its first three years, against about 54 for a typical Jetta year: 2.2 times as many.

Years to avoid: 2010 to 2013 and 2019. Based on owner complaints, not adjusted for sales.

Every Jetta year ranked

6Safety recalls
526Owner complaints
24Complaints citing a crash
7Complaints citing a fire

Opens NHTSA's lookup in a new tab; your VIN goes to NHTSA, not to us. The VIN is on the driver's side dashboard, the door jamb and your registration. Safety recall repairs are free at Volkswagen dealers for vehicles up to 15 years old from first sale.

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Data: NHTSA recall, complaint and investigation filesUpdated Oct 2, 2026

Includes the Jetta SportWagen.

6 safety recalls for the 2012 Volkswagen Jetta

Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.

Unknown or other

Sep 25, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

The fix and full notice

Fix: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

NHTSA listing: JETTA. Volkswagen campaign 01D7.

Electrical system

Aug 22, 2019

ignition · anti-theft · control module

  • Fails federal standard 114 (theft and rollaway protection)
  • NHTSA 19V-615
  • 679,027 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

The fix and full notice

Fix: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

NHTSA listing: JETTA. Components: Electrical system: ignition, anti-theft, control module; Steering: column locking, anti-theft device. Volkswagen campaign 37M2.

Air bags

Feb 10, 2016

frontal · driver side · inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

The fix and full notice

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

NHTSA listing: JETTA SPORTWAGEN.

Air bags

Aug 4, 2015

frontal

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

The fix and full notice

Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

NHTSA listing: JETTA. Volkswagen campaign 69L2.

Suspension

Oct 20, 2014

rear

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.

Risk: The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

The fix and full notice

Fix: Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.

NHTSA listing: JETTA.

Diesel fuel system

Oct 3, 2011

The fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and rpm conditions. This resonance creates additional stress in the fuel line.

Risk: Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. Leaking fuel in the presence of an ignition source, may lead to a fire.

The fix and full notice

Fix: Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. Volkswagen and audi will notify owners to have the vehicles repaired free of charge. The safety recall is expected to begin during november 2011. Owners may contact volkswagen at 1-800-822-8987.

Volkswagen recall campaign number is 23j9/v5 & 23j8/k5. or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Volkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine.

NHTSA listing: JETTA. Volkswagen campaign 23J9/V5 & 23J8/K5.

Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.

NHTSA also lists 3 equipment recalls for parts sold for this vehicle, not the vehicle itself: Brakes: foundation components, master cylinder (Tenneco Automotive, 20E-064); Engine and cooling: engine (The Gates Corporation, 14E-007); Engine and cooling: exhaust system (VOLKSWAGEN OF AMERICA, INC, 11E-036).

NHTSA investigations

NHTSA has opened 5 investigations that name the 2012 Volkswagen Jetta; 1 is still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.

Air bag clockspring failure

Engineering analysis EA18003Open since Apr 18, 2018

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure… NHTSA's full summary

NHTSA listings: JETTA, JETTA SPORTWAGEN. Component: Air bags (frontal, driver clockspring/spiral cassette).

Air bag clockspring failure

Recall query RQ17009Closed May 4, 2018 (opened Nov 13, 2017)

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure… NHTSA's full summary

NHTSA listings: JETTA, JETTA SPORTWAGEN. Component: Air bags (frontal, driver clockspring/spiral cassette).

Air bag clockspring failure

Preliminary evaluation PE15010Closed Sep 28, 2015 (opened Mar 24, 2015)

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat… NHTSA's full summary

NHTSA ties this investigation to recall 15V-483, listed above.

NHTSA listing: JETTA. Components: Air bags; Electrical system.

High-pressure fuel pump failure

Engineering analysis EA11003Closed Mar 27, 2015 (opened Feb 7, 2011)

The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010… NHTSA's full summary

NHTSA listing: JETTA. Components: Diesel fuel system; Fuel system.

Diesel fuel injector line leakage

Preliminary evaluation PE11023Closed Dec 2, 2011 (opened Aug 2, 2011)

By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address a defect in approximately… NHTSA's full summary

NHTSA ties this investigation to recall 11V-490, listed above.

NHTSA listing: JETTA. Component: Diesel fuel system.

A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. An engineering analysis is a deeper review, usually opened after a preliminary evaluation. A recall query is a review of whether a recall covered the right vehicles or whether its fix works. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.

What owners report

Owners have filed 526 complaints with NHTSA about the 2012 Jetta. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.

Problems owners describe

Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these. Compare other models in the problem owners report most for every model year.

Areas named in complaints

A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.

Volkswagen Jetta recalls and complaints by model year

The highlighted bars are the 2012 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2010 Jetta drew the most (299) and the 2012 drew 123.

Owner complaints

2012: 526 complaints

Show as a table
Owner complaints by model year, Volkswagen Jetta
Model yearComplaints
2010875
2011640
2012526
2013631
2014440
2015197
2016164
2017159
201831
2019549
202053
202169
202243
202343
202444
202529
20266

Safety recalls

2012: 6 recalls

Show as a table
Safety recalls by model year, Volkswagen Jetta
Model yearRecalls
20105
20118
20126
20137
20147
20158
20164
20176
20182
201911
20206
20214
20221
20230
20240
20252
20261

Crash test ratings

NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.

Tested versionOverallFrontalSideRollover
Volkswagen Jetta 4 DR FWD
Rollover risk 12.1%
Volkswagen Jetta SW FWD
Rollover risk 12.1%
Not ratedNot ratedNot rated

2012 Jetta MPG

EPA rates the 2012 Volkswagen Jetta up to 28 mpg combined with a gas engine, and 32 mpg with the diesel.Every version and fuel cost

Questions

What are the most common 2012 Jetta problems?

In the 526 owner complaints filed with NHTSA for the 2012 Volkswagen Jetta, the problems described most are stalling or shutting off (54), loss of power or limp mode (33), and fuel pump failures (27). NHTSA does not verify complaints, and one complaint can describe several problems.

Is the 2012 Volkswagen Jetta safe?

In NHTSA crash tests every tested version of the 2012 Volkswagen Jetta earns 4 stars overall. The table above lists each tested version.

Is NHTSA investigating the 2012 Volkswagen Jetta?

Yes. NHTSA has 1 open investigation that names the 2012 Volkswagen Jetta: air bag clockspring failure (EA18003, opened Apr 18, 2018). It has closed 4 others. An investigation is not a finding that the vehicle has a defect.

How do I check if my Jetta has an open recall?

Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Volkswagen dealers for vehicles up to 15 years old from first sale.

Sources and method

  • NHTSA recalls file (NHTSA datasets), dated Oct 2, 2026; every campaign checked against NHTSA's recalls API.
  • NHTSA owner complaints file, dated Oct 2, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
  • NHTSA investigations file, dated Oct 2, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
  • NHTSA 5-Star Safety Ratings (NCAP).
  • NHTSA model names covered: JETTA, JETTA SPORTWAGEN.

Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.