Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2023 Volkswagen Tiguan.
What owners report
Owners have filed 72 complaints with NHTSA about the 2023 Tiguan. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Most named: automatic emergency braking (7); warnings (4)
Powertrain8 · 11%
Fuel and propulsion system6 · 8%
Brakes4 · 6%
Speed control4 · 6%
Unknown or other13 · 18%
A complaint can name more than one area, so shares add up to more than 100%.
Volkswagen Tiguan recalls and complaints by model year
The highlighted bars are the 2023 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2018 Tiguan drew the most (179) and the 2023 drew 47.
Owner complaints
2023: 72 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Volkswagen Tiguan
Model year
Complaints
2010
110
2011
162
2012
153
2013
140
2014
84
2015
62
2016
97
2017
77
2018
296
2019
196
2020
141
2021
146
2022
281
2023
72
2024
80
2025
58
2026
38
Safety recalls
2023: 1 recallTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Volkswagen Tiguan
Model year
Recalls
2010
2
2011
3
2012
3
2013
3
2014
3
2015
4
2016
2
2017
4
2018
14
2019
5
2020
3
2021
5
2022
5
2023
1
2024
2
2025
3
2026
0
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 72 owner complaints filed with NHTSA for the 2023 Volkswagen Tiguan, the problems described most are excessive oil consumption (10), backup camera problems (9), and hesitation or slow acceleration (6). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2023 Volkswagen Tiguan safe?
In NHTSA crash tests every tested version of the 2023 Volkswagen Tiguan earns 4 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2023 Volkswagen Tiguan?
No. NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2023 Volkswagen Tiguan.
How do I check if my Tiguan has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Volkswagen dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: TIGUAN.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.