NHTSA lists 2 safety recalls and 1,353 owner complaints for the 2011 Ford Escape (including the hybrid).
Recalled components: fuel system and steering. Most-described problem: power steering problems or locked steering (274 complaints, 20%). Most-reported area: steering (423 complaints, 31%; median mileage when it happened: 110,000).
One of the Escape years to avoid
The 2011 drew 451 owner complaints in its first three years, against about 178 for a typical Escape year: 2.5 times as many.
Years to avoid: 2011 and 2013; best years: 2018, 2019, and 2023. Based on owner complaints, not adjusted for sales.
On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix and full notice
Fix: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010.
The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
The fix and full notice
Fix: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010.
NHTSA listing: ESCAPE. Ford campaign 14S05.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA also lists 1 equipment recall for parts sold for this vehicle, not the vehicle itself: Suspension: front, wheel bearing (Timken Company, 15E-045).
NHTSA investigations
NHTSA has opened 2 investigations that name the 2011 Ford Escape; both are closed. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Electronic throttle body malfunction
Preliminary evaluation PE13003Closed Feb 28, 2014 (opened Feb 21, 2013)
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power… NHTSA's full summary
NHTSA listing: ESCAPE. Component: Engine.
Rear liftgate window glass breakage
Preliminary evaluation PE11016Closed Aug 18, 2011 (opened Apr 27, 2011)
In its response to the agency, Ford acknowledged a higher than normal level of glass breakage incidents in the model year (MY) 2010 to early-build MY 2011 subject vehicles.
NHTSA listing: ESCAPE. Components: Body structure; Visibility.
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 1,353 complaints with NHTSA about the 2011 Escape. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Power steering problems or locked steering274 · 20%
Median 112,000 miles at failure, from 206 reports with mileage
Loss of power or limp mode212 · 16%
Median 46,000 miles at failure, from 206 reports with mileage
Stalling or shutting off171 · 13%
Median 46,000 miles at failure, from 161 reports with mileage
Check engine light96 · 7%
Median 51,000 miles at failure, from 89 reports with mileage
Hesitation or slow acceleration93 · 7%
Median 44,400 miles at failure, from 90 reports with mileage
Shaking, shuddering or vibration71 · 5%
Median 60,100 miles at failure, from 62 reports with mileage
Jerking, lurching or harsh shifting65 · 5%
Median 43,300 miles at failure, from 62 reports with mileage
Unintended acceleration or surging48 · 4%
Median 39,000 miles at failure, from 46 reports with mileage
Most named: electric power assist system (4) · Median 110,000 miles at failure, from 318 reports with mileage
Powertrain273 · 20%
Median 45,200 miles at failure, from 257 reports with mileage
Fuel and propulsion system256 · 19%
Median 49,000 miles at failure, from 180 reports with mileage
Speed control253 · 19%
Median 45,000 miles at failure, from 248 reports with mileage
Engine252 · 19%
Median 47,000 miles at failure, from 239 reports with mileage
Electrical system117 · 9%
Median 53,000 miles at failure, from 98 reports with mileage
Body structure44 · 3%
Most named: body (31); body, hatchback/liftgate (5) · Median 47,000 miles at failure, from 30 reports with mileage
Unknown or other59 · 4%
Median 70,300 miles at failure, from 41 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Ford Escape recalls and complaints by model year
The highlighted bars are the 2011 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2011 Escape drew the most (451).
Owner complaints
2011: 1,353 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Ford Escape
Model year
Complaints
2010
2,129
2011
1,353
2012
617
2013
2,755
2014
2,086
2015
1,106
2016
1,131
2017
2,689
2018
1,804
2019
588
2020
1,891
2021
492
2022
378
2023
133
2024
87
2025
29
2026
4
Safety recalls
2011: 2 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Ford Escape
Model year
Recalls
2010
3
2011
2
2012
1
2013
18
2014
16
2015
9
2016
4
2017
4
2018
4
2019
3
2020
25
2021
21
2022
21
2023
13
2024
10
2025
10
2026
3
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 1,353 owner complaints filed with NHTSA for the 2011 Ford Escape, the problems described most are power steering problems or locked steering (274), loss of power or limp mode (212), and stalling or shutting off (171). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2011 Ford Escape safe?
In NHTSA crash tests every tested version of the 2011 Ford Escape earns 3 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2011 Ford Escape?
No. NHTSA's investigations file, dated Oct 2, 2026, lists no open investigations for the 2011 Ford Escape. It lists 2 closed ones; the most recent closed on Feb 28, 2014.
How do I check if my Escape has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Ford dealers for vehicles up to 15 years old from first sale.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Oct 2, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Oct 2, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Oct 2, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: ESCAPE, ESCAPE HYBRID.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.