NHTSA lists 27 safety recalls and 463 owner complaints for the 2021 Ford Explorer (including the hybrid). It has 1 open investigation that names this model year.
Recalled components: backover prevention and rearview camera, powertrain, engine, equipment, and 8 more. Most-described problem: loss of power or limp mode (30 complaints, 6%). Most-reported area: powertrain (131 complaints, 28%; median mileage when it happened: 43,000).
About a typical Explorer year
The 2021 drew 157 owner complaints in its first three years, against 193 for a typical Explorer year (about 144 for a typical year since 2016).
Years to avoid: 2015 to 2017; best year: 2019. Based on owner complaints, not adjusted for sales.
Data: NHTSA recall, complaint and investigation filesUpdated
Year to avoidBest year
Excludes the Police Interceptor Utility (EPA lists its 3.3L flex-fuel engine as an Explorer from 2020).
27 safety recalls for the 2021 Ford Explorer
Grouped by the part recalled, largest group first, newest first within each part. Summaries are NHTSA's own wording. Open a recall for what is wrong, the fix and the full notice.
Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
What's wrong, the fix and the full notice
The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Fix: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Fails federal standard 111 (rear visibility) · 889,950 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
What's wrong, the fix and the full notice
A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
200,237 vehicles.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
What's wrong, the fix and the full notice
The video output may fail, preventing the rearview camera image from displaying.
Fix: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
49,399 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
What's wrong, the fix and the full notice
The video output may fail, preventing the rearview camera image from displaying.
Fix: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
442,973 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera.
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
What's wrong, the fix and the full notice
When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Fix: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
Fails federal standard 111 (rear visibility) · 523 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS).
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
What's wrong, the fix and the full notice
The video output may fail, preventing the rearview camera image from displaying.
Fix: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
382,759 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera.
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
What's wrong, the fix and the full notice
The video output may fail, preventing the rearview camera image from displaying.
Fix: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
228,297 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras.
NHTSA listing: EXPLORER. Components: Backover prevention and rearview camera: sensing system, camera; Backover prevention and rearview camera: software. Ford campaign 21S44.
Risk: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
What's wrong, the fix and the full notice
The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Fix: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
741,195 vehicles.
Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles.
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
What's wrong, the fix and the full notice
The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Fix: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
4,247 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255.
Risk: A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
What's wrong, the fix and the full notice
The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Fix: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
238,364 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles.
NHTSA listing: EXPLORER. Ford campaign 23S55.
automatic transmission · control module (tcm/pcm/tecm)
Risk: Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
What's wrong, the fix and the full notice
The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Fix: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
674 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain.
NHTSA listing: EXPLORER. Components: Parking brake: electrical; Powertrain: automatic transmission, control module (tcm/pcm/tecm). Ford campaign 23S16.
automatic transmission · control module (tcm/pcm/tecm)
Risk: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
What's wrong, the fix and the full notice
An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Fix: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
3,674 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission.
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
What's wrong, the fix and the full notice
The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Fix: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
252,936 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles.
NHTSA listings: EXPLORER HYBRID, EXPLORER PHEV. Components: Powertrain: axle assembly; Powertrain: driveline, driveshaft. Ford campaign 22S27.
Risk: An engine compartment fire increases the risk of injury.
What's wrong, the fix and the full notice
In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Fix: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
85,238 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package.
Risk: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
What's wrong, the fix and the full notice
The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Fix: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
1,405 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles.
Risk: An electrical short circuit can increase the risk of a fire.
What's wrong, the fix and the full notice
The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
59,006 vehicles.
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles.
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
What's wrong, the fix and the full notice
The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Fix: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Fails federal standard 208 (occupant crash protection) · 27,678 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024F-150, Expedition and Lincoln Navigator vehicles.
Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
What's wrong, the fix and the full notice
The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Fix: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Fails federal standard 210 (seat belt anchorages) · 561 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles.
Risk: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
What's wrong, the fix and the full notice
The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Fix: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.
240,510 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
What's wrong, the fix and the full notice
The switch for the easy-entrysecond-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Fix: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
387,917 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
What's wrong, the fix and the full notice
The switch for the easy-entrysecond-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Fix: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
304,662 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles.
Risk: Improper deployment of a side air bag increases the risk of injury during a crash.
What's wrong, the fix and the full notice
The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
Fix: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
Fails federal standard 214 (side impact protection) · 592 vehicles.
Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles.
NHTSA listing: EXPLORER. Components: Air bags: critical fasteners; Air bags: side/window, curtain. Ford campaign 21C19.
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
What's wrong, the fix and the full notice
A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Fix: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
2,954 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines.
Risk: A loss of drive power increases the risk of a crash.
What's wrong, the fix and the full notice
The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Fix: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
90,736 vehicles.
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine.
Risk: An engine stall increases the risk of a crash.
What's wrong, the fix and the full notice
The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Fix: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
850,318 vehicles.
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles.
Risk: A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
What's wrong, the fix and the full notice
Incorrect rear suspension module components may have been installed due to a labeling error.
Fix: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
20 vehicles.
Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles.
Risk: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
What's wrong, the fix and the full notice
The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Fix: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
604,533 vehicles.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles.
NHTSA listing: EXPLORER. Ford campaign 26S14.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 3 investigations that name the 2021 Ford Explorer; 1 is still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Burn injuries from side airbag deployment
Preliminary evaluation PE26008Open since Nov 6, 2026
The Office of Defects Investigation (ODI) has received 8 Vehicle Owner Questionnaires (VOQs) and 4 Early Warning Reporting “Death and Injury” reports alleging burn injuries following side airbag deployment in model years… NHTSA's full summary
NHTSA listing: EXPLORER. Component: Air bags (side/window, thorax, cushion).
Loss of motive power
Engineering analysis EA23002Closed Oct 31, 2024 (opened Sep 29, 2023)
On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021… NHTSA's full summary
NHTSA ties this investigation to recall 24V-635, listed above.
NHTSA listing: EXPLORER. Component: Engine.
Rear axle bolt failure
Recall query RQ23002Closed Feb 15, 2024 (opened Jun 20, 2023)
On July 17, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels… NHTSA's full summary
NHTSA ties this investigation to recall 23V-675, listed above.
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. An engineering analysis is a deeper review, usually opened after a preliminary evaluation. A recall query is a review of whether a recall covered the right vehicles or whether its fix works. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 463 complaints with NHTSA about the 2021 Explorer. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Most named: automatic transmission (3) · Median 43,000 miles at failure, from 32 reports with mileage
Engine51 · 11%
Electrical system49 · 11%
Backover prevention and rearview camera36 · 8%
Most named: rearview system braking (8); warnings (8)
Visibility/wiper30 · 6%
Body structure26 · 6%
Most named: body (18)
Brakes23 · 5%
Unknown or other88 · 19%
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Ford Explorer recalls and complaints by model year
The highlighted bars are the 2021 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2016 Explorer drew the most (659) and the 2021 drew 157.
Owner complaints
2021: 463 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Ford Explorer
Model year
Complaints
2010
115
2011
1,198
2012
831
2013
2,239
2014
1,684
2015
1,820
2016
2,467
2017
1,706
2018
736
2019
303
2020
1,256
2021
463
2022
277
2023
115
2024
21
2025
113
2026
44
Safety recalls
2021: 27 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Ford Explorer
Model year
Recalls
2010
1
2011
6
2012
5
2013
11
2014
6
2015
8
2016
14
2017
13
2018
7
2019
6
2020
34
2021
27
2022
25
2023
15
2024
10
2025
22
2026
16
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 463 owner complaints filed with NHTSA for the 2021 Ford Explorer, the problems described most are loss of power or limp mode (30), backup camera problems (26), and stalling or shutting off (25). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2021 Ford Explorer safe?
In NHTSA crash tests every tested version of the 2021 Ford Explorer earns 5 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2021 Ford Explorer?
Yes. NHTSA has 1 open investigation that names the 2021 Ford Explorer: burn injuries from side airbag deployment (PE26008, opened Nov 6, 2026). It has closed 2 others. An investigation is not a finding that the vehicle has a defect.
How do I check if my Explorer has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Ford dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: EXPLORER, EXPLORER HYBRID, EXPLORER PHEV.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.