Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
The fix and full notice
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles.
NHTSA listings: SORENTO, SORENTO HYBRID, SORENTO PHEV. Kia campaign SC361.
Tires
Oct 30, 2025
temporary/emergency spare tire
Fails federal standard 110 (tire and rim labeling)
The vehicles are equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk:Anti-lock braking or traction control systems that do not function properly can increase the risk of a crash.
The fix and full notice
Fix: Dealers will replace the spare wheel and tire assembly, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC355. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 13, 2025.
Kia Motors America (Kia) is recalling certain 2025 Telluride and 2026 Sorento vehicles.
NHTSA listing: SORENTO. Kia campaign SC355.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2026 Kia Sorento.
What owners report
Owners have filed 9 complaints with NHTSA about the 2026 Sorento. Below, they are sorted by the areas NHTSA files them under. NHTSA does not verify complaints.
Brakes2 · 22%
Electrical system2 · 22%
Engine2 · 22%
Backover prevention and rearview camera1 · 11%
Body structure1 · 11%
Engine and cooling1 · 11%
Forward collision avoidance1 · 11%
Unknown or other3 · 33%
A complaint can name more than one area, so shares add up to more than 100%.
Kia Sorento recalls and complaints by model year
The highlighted bars are the 2026 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2011 Sorento drew the most (281).
Owner complaints
2026: 9 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Kia Sorento
Model year
Complaints
2011
1,520
2012
880
2013
985
2014
989
2015
755
2016
1,263
2017
811
2018
255
2019
437
2020
140
2021
278
2022
229
2023
170
2024
52
2025
139
2026
9
Safety recalls
2026: 2 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Kia Sorento
Model year
Recalls
2011
7
2012
5
2013
5
2014
6
2015
3
2016
8
2017
4
2018
3
2019
2
2020
1
2021
5
2022
9
2023
4
2024
2
2025
4
2026
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In NHTSA crash tests every tested version of the 2026 Kia Sorento earns 5 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2026 Kia Sorento?
No. NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2026 Kia Sorento.
How do I check if my Sorento has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Kia dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: SORENTO, SORENTO HYBRID, SORENTO PHEV.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.