Recalled components: brakes, engine, powertrain, exterior lighting, and 1 more. Most-described problem: door lock or latch problems (249 complaints, 16%). Most-reported area: engine (284 complaints, 19%; median mileage when it happened: 103,000).
One of the Sorento years to avoid
The 2011 drew 281 owner complaints in its first three years, against 116 for a typical Sorento year: 2.4 times as many.
Years to avoid: 2011; best years: 2018 and 2019. Based on owner complaints, not adjusted for sales.
The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Risk: An engine compartment fire while parked or driving can increase the risk of injury.
The fix and full notice
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles.
An engine compartment fire can occur while driving.
Risk: A fire increases the risk of injury.
The fix and full notice
Fix: Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles.
NHTSA listing: SORENTO. Kia campaign SC291.
Powertrain
Oct 6, 2015
automatic transmission
Fails federal standard 114 (theft and rollaway protection)
In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Risk: Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
The fix and full notice
Fix: Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013.
Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
The fix and full notice
Fix: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles.
The intermediate shaft may suffer from noise and excessive wear due to a misalignment of the intermediate shaft with the right side output gear. Continuing to drive the vehicle in this condition leads to the development of a whirring/whining noise and can eventually cause damage to the automatic transmission.
Risk: Damage to the transmission may cause loss of motive power, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will replace the right side output gear and intermediate shaft free of charge. The safety recall is expected to begin during may 2011. Owners may contact kia at 1-800-333-4542.
Kia safety recall no. Sc089. or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Kia is recalling certain model year 2011 sorento 2wd vehicles equipped with automatic transmissions and 2.4l engines manufactured from the start of production through may 22, 2010.
Some of the rear brake calipers may not have been properly machined.
Risk: As a result, brake fluid will leak, followed by illumination of the malfunction indicator light indicating the brake fluid level is low and should be checked, then a soft or spongy brake pedal feel, and if not serviced, reduced braking power which could increase the risk of a crash.
The fix and full notice
Fix: Dealers will inspect the rear calipers and replace it if necessary free of charge. The safety recall began on december 10, 2010. Owners may contact kia consumer assistance center at 1-800-333-4542.
Kia's safety recall campaign number is sc087. or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Kia is recalling certain model year 2011 sorento vehicles manufactured from september 14, 2010, through october 4, 2010.
A limited number of wiring harnesses supplied by jci and used for the lighting in the kia soul vehicle's advanced lighting speakers, located in the front door trim panels, and the kia sorento vehicle's interior accent illumination, located in the front and rear door trim panels, may have been improperly soldered.
Risk: When the lights are illuminated under certain conditions, an electrical short may occur that can result in a fire.
The fix and full notice
Fix: Dealers will replace the wiring harnesses for the lights in the kia soul vehicle's advanced lighting speakers, and the wiring harness for the kia sorento vehicle's interior accent illumination. This service will be performed free of charge. The safety recall began on september 13, 2010. Owners may contact kia consumer assistance center at 1-800-333-4542.
Kia's safety recall campaign number is sc083. or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Kia is recalling certain model year 2010 soul and model year 2011 sorento vehicles manufactured from september 7, 2009 through july 30, 2010.
NHTSA listing: SORENTO. Kia campaign SC083.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA also lists 1 equipment recall for parts sold for this vehicle, not the vehicle itself: Equipment (CURT MFG. INC., 11E-041).
NHTSA investigations
NHTSA has opened 6 investigations that name the 2011 Kia Sorento, not counting audit queries; all 6 are closed. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Engine fires
Engineering analysis EA21003Closed Feb 5, 2024 (opened Dec 22, 2021)
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires… NHTSA's full summary
NHTSA ties this investigation to recall 23V-877, listed above.
NHTSA listing: SORENTO. Component: Engine.
Headlight failure
Preliminary evaluation PE20008Closed Jan 25, 2022 (opened Jun 1, 2020)
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on seventy-four Vehicle Owner Questionnaires (VOQs) reporting headlight failures on model year (MY) 2011-2013 KIA Sorento vehicles.
Preliminary evaluation PE19004Closed Dec 22, 2021 (opened Mar 29, 2019)
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures… NHTSA's full summary
NHTSA listing: SORENTO. Components: Electrical system; Engine and cooling; Engine; Exterior lighting; Unknown or other.
Panoramic glass sunroof breakage
Engineering analysis EA14002Closed Jan 15, 2021 (opened May 12, 2014)
The investigation focused on spontaneous breakage (fracture) of the panoramic sunroof (sunroof) on MY 2011-2013 Kia Sorento vehicles.
Preliminary evaluation PE13035Closed May 21, 2014 (opened Oct 21, 2013)
On October 21, 2013 the Office of Defects Investigation (ODI) opened PE13-035 in order to further examine claims that the sunroof would spontaneously break on 2011-2013 Kia Sorento vehicles.
Preliminary evaluation PE11010Closed May 10, 2011 (opened Apr 7, 2011)
On April 25, 2011, Kia Motors Corporation submitted a defect notification letter to NHTSA regarding a transmission intermediate driveshaft condition in approximately 12,690 model year (MY) 2011 Kia Sorento 2-wheel drive… NHTSA's full summary
NHTSA ties this investigation to recall 11V-258, listed above.
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. An engineering analysis is a deeper review, usually opened after a preliminary evaluation. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 1,518 complaints with NHTSA about the 2011 Sorento. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Door lock or latch problems249 · 16%
Median 90,000 miles at failure, from 182 reports with mileage
Airbag warning light or airbag fault135 · 9%
Median 96,000 miles at failure, from 99 reports with mileage
Stalling or shutting off124 · 8%
Median 88,500 miles at failure, from 100 reports with mileage
Check engine light83 · 5%
Median 86,500 miles at failure, from 61 reports with mileage
Loss of power or limp mode77 · 5%
Median 94,000 miles at failure, from 67 reports with mileage
Smoke or a burning smell73 · 5%
Median 125,000 miles at failure, from 44 reports with mileage
Headlight or exterior light problems70 · 5%
Median 98,000 miles at failure, from 53 reports with mileage
Jerking, lurching or harsh shifting69 · 5%
Median 47,000 miles at failure, from 56 reports with mileage
Median 103,000 miles at failure, from 189 reports with mileage
Body structure268 · 18%
Most named: body (234); body, door (28) · Median 89,000 miles at failure, from 193 reports with mileage
Powertrain265 · 17%
Most named: automatic transmission (37); driveline (4) · Median 34,000 miles at failure, from 225 reports with mileage
Electrical system246 · 16%
Most named: instrument cluster/panel (4) · Median 88,000 miles at failure, from 175 reports with mileage
Air bags183 · 12%
Median 95,300 miles at failure, from 133 reports with mileage
Brakes130 · 9%
Median 70,000 miles at failure, from 85 reports with mileage
Exterior lighting102 · 7%
Most named: headlights (5) · Median 98,000 miles at failure, from 73 reports with mileage
Unknown or other213 · 14%
Median 91,400 miles at failure, from 122 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Kia Sorento recalls and complaints by model year
The highlighted bars are the 2011 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2011 Sorento drew the most (281).
Owner complaints
2011: 1,518 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Kia Sorento
Model year
Complaints
2011
1,518
2012
880
2013
981
2014
987
2015
750
2016
1,252
2017
804
2018
254
2019
428
2020
136
2021
271
2022
223
2023
158
2024
49
2025
129
2026
6
Safety recalls
2011: 7 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Kia Sorento
Model year
Recalls
2011
7
2012
5
2013
5
2014
6
2015
3
2016
8
2017
4
2018
3
2019
2
2020
1
2021
5
2022
9
2023
4
2024
2
2025
4
2026
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 1,518 owner complaints filed with NHTSA for the 2011 Kia Sorento, the problems described most are door lock or latch problems (249), the airbag warning light or an airbag fault (135), and stalling or shutting off (124). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2011 Kia Sorento safe?
In NHTSA crash tests every tested version of the 2011 Kia Sorento earns 4 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2011 Kia Sorento?
No. NHTSA's investigations file, dated Oct 2, 2026, lists no open investigations for the 2011 Kia Sorento, not counting audit queries. It lists 6 closed ones; the most recent closed on Feb 5, 2024.
How do I check if my Sorento has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Kia dealers for vehicles up to 15 years old from first sale.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Oct 2, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Oct 2, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Oct 2, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: SORENTO.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.