Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk: A fire while parked or driving can increase the risk of injury.
The fix and full notice
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership.
The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix and full notice
Fix: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign.
NHTSA listing: SORENTO. Components: Engine; Fuel system: delivery, hoses, lines/piping, and fittings. Kia campaign SC172.
The engine crankshaft may have been improperly heat treated and may fail.
Risk: If the crankshaft fails, the engine will stall, increasing the risk of a crash. A failed crankshaft also increases the risk of a fire.
The fix and full notice
Fix: Kia will notify owners, and dealers will inspect the crankshaft, and, as necessary, replace the engine sub assembly, free of charge. The recall began November 6, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC153.
Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines.
The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Risk: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
The fix and full notice
Fix: Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 1 investigation that names the 2017 Kia Sorento; it is closed. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Loss of motive power
Preliminary evaluation PE23019Closed Jul 23, 2024 (opened Nov 13, 2023)
On November 13, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23-019) to investigate allegations of loss of motive power relating to head gasket and/or head bolt failure in Model Year… NHTSA's full summary
NHTSA listing: SORENTO. Components: Engine and cooling; Engine.
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 811 complaints with NHTSA about the 2017 Sorento. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Engine failure or replacement173 · 21%
Median 70,000 miles at failure, from 54 reports with mileage
Excessive oil consumption118 · 15%
Median 67,000 miles at failure, from 22 reports with mileage
Stalling or shutting off94 · 12%
Median 64,200 miles at failure, from 44 reports with mileage
Check engine light90 · 11%
Median 70,000 miles at failure, from 35 reports with mileage
Headlight or exterior light problems81 · 10%
Median 38,000 miles at failure, from 25 reports with mileage
Loss of power or limp mode77 · 9%
Median 62,700 miles at failure, from 34 reports with mileage
Median 63,500 miles at failure, from 108 reports with mileage
Exterior lighting126 · 16%
Most named: headlights (6) · Median 37,100 miles at failure, from 38 reports with mileage
Electrical system99 · 12%
Median 59,000 miles at failure, from 33 reports with mileage
Steering97 · 12%
Median 30,000 miles at failure, from 39 reports with mileage
Fuel and propulsion system39 · 5%
Powertrain37 · 5%
Engine and cooling28 · 3%
Median 93,500 miles at failure, from 28 reports with mileage
Unknown or other104 · 13%
Median 19,000 miles at failure, from 28 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Kia Sorento recalls and complaints by model year
The highlighted bars are the 2017 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2011 Sorento drew the most (281) and the 2017 drew 120.
Owner complaints
2017: 811 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Kia Sorento
Model year
Complaints
2011
1,520
2012
880
2013
985
2014
989
2015
755
2016
1,263
2017
811
2018
255
2019
437
2020
140
2021
278
2022
229
2023
170
2024
52
2025
139
2026
9
Safety recalls
2017: 4 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Kia Sorento
Model year
Recalls
2011
7
2012
5
2013
5
2014
6
2015
3
2016
8
2017
4
2018
3
2019
2
2020
1
2021
5
2022
9
2023
4
2024
2
2025
4
2026
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 811 owner complaints filed with NHTSA for the 2017 Kia Sorento, the problems described most are engine failure or replacement (173), excessive oil consumption (118), and stalling or shutting off (94). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2017 Kia Sorento safe?
In NHTSA crash tests every tested version of the 2017 Kia Sorento earns 5 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2017 Kia Sorento?
No. NHTSA's investigations file, dated Nov 12, 2026, lists no open investigations for the 2017 Kia Sorento. It lists one closed investigation, which closed on Jul 23, 2024.
How do I check if my Sorento has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Kia dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: SORENTO.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.