Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
The fix and full notice
Fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles.
NHTSA listing: MURANO.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
Owners have filed 43 complaints with NHTSA about the 2019 Murano. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Shattered sunroof5 · 12%
Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these.
Areas named in complaints
Forward collision avoidance10 · 23%
Most named: automatic emergency braking (7); warnings (5)
Brakes6 · 14%
Speed control6 · 14%
Air bags5 · 12%
Body structure2 · 5%
Equipment2 · 5%
Exterior lighting2 · 5%
Unknown or other10 · 23%
A complaint can name more than one area, so shares add up to more than 100%.
Nissan Murano recalls and complaints by model year
The highlighted bars are the 2019 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2018 Murano drew the most (67) and the 2019 drew 20.
Owner complaints
2019: 43 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Nissan Murano
Model year
Complaints
2016
108
2017
107
2018
113
2019
43
2020
46
2021
16
2022
6
2023
8
2024
5
2025
22
2026
2
Safety recalls
2019: 1 recallTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Nissan Murano
Model year
Recalls
2016
6
2017
3
2018
2
2019
1
2020
2
2021
0
2022
0
2023
0
2024
1
2025
2
2026
0
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Nissan Murano SUV AWD
Rollover risk 15.1%
Nissan Murano SUV FWD
Rollover risk 15.9%
Questions
What are the most common 2019 Murano problems?
In the 43 owner complaints filed with NHTSA for the 2019 Nissan Murano, the problems described most are a shattered sunroof (5). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2019 Nissan Murano safe?
In NHTSA crash tests every tested version of the 2019 Nissan Murano earns 5 stars overall. The table above lists each tested version.
How do I check if my Murano has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Nissan dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 29, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 28, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: MURANO.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.