NHTSA lists 2 safety recalls and 39 owner complaints for the 2020 Toyota Sienna.
Recalled components: fuel system and steering. Most-reported area: powertrain (8 complaints, 21%).
Fewer complaints than a typical Sienna year
The 2020 drew 17 owner complaints in its first three years, against about 52 for a typical Sienna year. It is not picked as a best year: its first three years fell in the pandemic, when people drove less.
Years to avoid: 2011; best years: 2018 and 2019. Based on owner complaints, not adjusted for sales.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The fix and full notice
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
NHTSA listing: SIENNA. Toyota campaign 20TA02, 20LA01.
The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Risk: If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
The fix and full notice
Fix: Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles.
NHTSA listing: SIENNA.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2020 Toyota Sienna.
What owners report
Owners have filed 39 complaints with NHTSA about the 2020 Sienna. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
A complaint can name more than one area, so shares add up to more than 100%.
Toyota Sienna recalls and complaints by model year
The highlighted bars are the 2020 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2011 Sienna drew the most (136) and the 2020 drew 17.
Owner complaints
2020: 39 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Toyota Sienna
Model year
Complaints
2010
172
2011
615
2012
247
2013
183
2014
164
2015
233
2016
76
2017
160
2018
73
2019
47
2020
39
2021
210
2022
141
2023
71
2024
72
2025
271
2026
21
Safety recalls
2020: 2 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Toyota Sienna
Model year
Recalls
2010
8
2011
14
2012
9
2013
6
2014
6
2015
6
2016
5
2017
10
2018
7
2019
7
2020
2
2021
4
2022
5
2023
3
2024
4
2025
6
2026
1
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
The areas owners name most often in NHTSA complaints: powertrain (8), electrical system (7), engine (7). NHTSA does not verify complaints, and one complaint can name several areas.
Is the 2020 Toyota Sienna safe?
In NHTSA crash tests every tested version of the 2020 Toyota Sienna earns 5 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2020 Toyota Sienna?
No. NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2020 Toyota Sienna.
How do I check if my Sienna has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Toyota dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: SIENNA.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.