Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The fix and full notice
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
NHTSA listing: SIENNA. Toyota campaign 20TA02, 20LA01.
The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Risk: If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
The fix and full notice
Fix: Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles.
NHTSA listing: SIENNA.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
The areas named in the 38 owner complaints filed with NHTSA for the 2020 Sienna. NHTSA does not verify complaints.
Powertrain8 · 21%
Electrical system7 · 18%
Engine6 · 16%
Fuel and propulsion system6 · 16%
Body structure4 · 11%
Most named: body (4)
Steering3 · 8%
Brakes2 · 5%
Unknown or other6 · 16%
A complaint can name more than one area, so shares add up to more than 100%.
Toyota Sienna recalls and complaints by model year
The highlighted bars are the 2020 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2021 Sienna drew the most (97) and the 2020 drew 17.
Owner complaints
2020: 38 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Toyota Sienna
Model year
Complaints
2016
75
2017
154
2018
72
2019
45
2020
38
2021
208
2022
139
2023
68
2024
69
2025
267
2026
13
Safety recalls
2020: 2 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Toyota Sienna
Model year
Recalls
2016
5
2017
10
2018
7
2019
7
2020
2
2021
4
2022
4
2023
2
2024
3
2025
5
2026
0
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Toyota SIENNA VAN AWD
Rollover risk 14.0%
Toyota SIENNA VAN FWD
Rollover risk 14.0%
Questions
What are the most common 2020 Sienna problems?
The areas owners name most often in NHTSA complaints: powertrain (8), electrical system (7), engine (6). NHTSA does not verify complaints, and one complaint can name several areas.
Is the 2020 Toyota Sienna safe?
In NHTSA crash tests every tested version of the 2020 Toyota Sienna earns 5 stars overall. The table above lists each tested version.
How do I check if my Sienna has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Toyota dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 27, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 26, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: SIENNA.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.