Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix and full notice
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix and full notice
Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
The fix and full notice
Fix: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
The areas named in the 69 owner complaints filed with NHTSA for the 2024 Sienna. NHTSA does not verify complaints.
Brakes18 · 26%
Engine7 · 10%
Speed control7 · 10%
Body structure6 · 9%
Most named: body (4)
Forward collision avoidance5 · 7%
Most named: warnings (4); automatic emergency braking (3)
Seats5 · 7%
Powertrain4 · 6%
Unknown or other16 · 23%
A complaint can name more than one area, so shares add up to more than 100%.
Toyota Sienna recalls and complaints by model year
The highlighted bars are the 2024 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2021 Sienna drew the most (97).
Owner complaints
2024: 69 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Toyota Sienna
Model year
Complaints
2016
75
2017
154
2018
72
2019
45
2020
38
2021
208
2022
139
2023
68
2024
69
2025
267
2026
13
Safety recalls
2024: 3 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Toyota Sienna
Model year
Recalls
2016
5
2017
10
2018
7
2019
7
2020
2
2021
4
2022
4
2023
2
2024
3
2025
5
2026
0
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Toyota SIENNA HYBRID VAN AWD
Rollover risk 12.7%
Toyota SIENNA HYBRID VAN FWD
Rollover risk 14.0%
Questions
What are the most common 2024 Sienna problems?
The areas owners name most often in NHTSA complaints: brakes (18), engine (7), speed control (7). NHTSA does not verify complaints, and one complaint can name several areas.
Is the 2024 Toyota Sienna safe?
In NHTSA crash tests every tested version of the 2024 Toyota Sienna earns 5 stars overall. The table above lists each tested version.
How do I check if my Sienna has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Toyota dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 27, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 26, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: SIENNA HYBRID.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.