NHTSA lists 8 safety recalls and 170 owner complaints for the 2024 Volkswagen Atlas.
8Safety recalls
170Owner complaints
6Complaints citing a crash
2Complaints citing a fire
Data: NHTSA recall and complaint filesUpdated Sep 28, 2026
Recalled components: backover prevention and rearview camera, brakes, engine, air bags, and 1 more. Most-described problem: infotainment or touchscreen failures (14 complaints, 8%). Most-reported area: electrical system (43 complaints, 25%). Excludes the Atlas Cross Sport.
8 safety recalls for the 2024 Volkswagen Atlas
Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.
Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Risk: A loss of vehicle control increases the risk of a crash.
The fix and full notice
Fix: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Risk: A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
The fix and full notice
Fix: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.
Risk: An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.
The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
The fix and full notice
Fix: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles.
NHTSA listing: ATLAS. Volkswagen campaign 91US.
Air bags
Jun 20, 2024
sensor · occupant classification · front passenger
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Risk: A deactivated passenger air bag increases the risk of injury during a crash.
The fix and full notice
Fix: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Risk: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.
The fix and full notice
Fix: Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.
NHTSA listing: ATLAS. Volkswagen campaign 13i6.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
Owners have filed 170 complaints with NHTSA about the 2024 Atlas. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Infotainment or touchscreen failures14 · 8%
Shaking, shuddering or vibration13 · 8%
Backup camera problems13 · 8%
Loss of power or limp mode8 · 5%
Overheating or coolant loss7 · 4%
Hesitation or slow acceleration5 · 3%
Check engine light5 · 3%
Cracked or shattered windshield5 · 3%
Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these.
Areas named in complaints
Electrical system43 · 25%
Brakes36 · 21%
Engine28 · 16%
Forward collision avoidance27 · 16%
Most named: automatic emergency braking (15); adaptive cruise control (11)
Powertrain20 · 12%
Visibility/wiper11 · 6%
Backover prevention and rearview camera9 · 5%
Most named: rearview system braking (4); warnings (4)
Unknown or other29 · 17%
A complaint can name more than one area, so shares add up to more than 100%.
Volkswagen Atlas recalls and complaints by model year
The highlighted bars are the 2024 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2021 Atlas drew the most (211).
Owner complaints
2024: 170 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Volkswagen Atlas
Model year
Complaints
2018
462
2019
480
2020
27
2021
472
2022
183
2023
133
2024
170
2025
47
2026
9
Safety recalls
2024: 8 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Volkswagen Atlas
Model year
Recalls
2018
17
2019
12
2020
4
2021
17
2022
7
2023
5
2024
8
2025
5
2026
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Volkswagen Atlas SUV AWD
Rollover risk 15.9%
Volkswagen Atlas SUV FWD
Rollover risk 13.6%
Questions
What are the most common 2024 Atlas problems?
In the 170 owner complaints filed with NHTSA for the 2024 Volkswagen Atlas, the problems described most are infotainment or touchscreen failures (14), shaking, shuddering or vibration (13), and backup camera problems (13). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2024 Volkswagen Atlas safe?
In NHTSA crash tests every tested version of the 2024 Volkswagen Atlas earns 5 stars overall. The table above lists each tested version.
How do I check if my Atlas has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Volkswagen dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 29, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 28, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: ATLAS.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.