Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Risk: A loss of vehicle control increases the risk of a crash.
The fix and full notice
Fix: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Risk: A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
The fix and full notice
Fix: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.
Risk: A sudden loss of drive power can increase the risk of a crash.
The fix and full notice
Fix: Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.
NHTSA listing: ATLAS. Volkswagen campaign 38CX.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
Owners have filed 47 complaints with NHTSA about the 2025 Atlas. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Shifter errors or stuck in gear6 · 13%
Several warning lights at once3 · 6%
Cracked or shattered windshield3 · 6%
Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these.
Areas named in complaints
Electrical system16 · 34%
Powertrain12 · 26%
Engine7 · 15%
Forward collision avoidance6 · 13%
Most named: warnings (4); automatic emergency braking (3)
Brakes5 · 11%
Lane departure systems3 · 6%
Visibility/wiper3 · 6%
Unknown or other11 · 23%
A complaint can name more than one area, so shares add up to more than 100%.
Volkswagen Atlas recalls and complaints by model year
The highlighted bars are the 2025 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2021 Atlas drew the most (211).
Owner complaints
2025: 47 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Volkswagen Atlas
Model year
Complaints
2018
462
2019
480
2020
27
2021
472
2022
183
2023
133
2024
170
2025
47
2026
9
Safety recalls
2025: 5 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Volkswagen Atlas
Model year
Recalls
2018
17
2019
12
2020
4
2021
17
2022
7
2023
5
2024
8
2025
5
2026
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Volkswagen Atlas SUV AWD
Rollover risk 15.9%
Volkswagen Atlas SUV FWD
Rollover risk 13.6%
Questions
What are the most common 2025 Atlas problems?
In the 47 owner complaints filed with NHTSA for the 2025 Volkswagen Atlas, the problems described most are shifter errors or getting stuck in gear (6). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2025 Volkswagen Atlas safe?
In NHTSA crash tests every tested version of the 2025 Volkswagen Atlas earns 5 stars overall. The table above lists each tested version.
How do I check if my Atlas has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Volkswagen dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 29, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 28, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: ATLAS.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.