Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
The fix and full notice
Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles.
NHTSA listing: CHEROKEE. Jeep campaign 40D.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
The areas named in the 3 owner complaints filed with NHTSA for the 2023 Cherokee. NHTSA does not verify complaints.
Powertrain2 · 67%
Air bags1 · 33%
Parking brake1 · 33%
A complaint can name more than one area, so shares add up to more than 100%.
Jeep Cherokee recalls and complaints by model year
The highlighted bars are the 2023 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2019 Cherokee drew the most (614).
Owner complaints
2023: 3 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Jeep Cherokee
Model year
Complaints
2016
1,406
2017
1,334
2018
684
2019
1,641
2020
303
2021
162
2022
51
2023
3
2026
5
Safety recalls
2023: 1 recallTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Jeep Cherokee
Model year
Recalls
2016
9
2017
6
2018
7
2019
11
2020
3
2021
4
2022
3
2023
1
2026
4
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Jeep Cherokee SUV AWD
Rollover risk 16.9%
Questions
What are the most common 2023 Cherokee problems?
The areas owners name most often in NHTSA complaints: powertrain (2), air bags (1), parking brake (1). NHTSA does not verify complaints, and one complaint can name several areas.
Is the 2023 Jeep Cherokee safe?
In NHTSA crash tests every tested version of the 2023 Jeep Cherokee earns 4 stars overall. The table above lists each tested version.
How do I check if my Cherokee has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Jeep dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 27, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 26, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: CHEROKEE.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.