NHTSA lists 1 safety recall and 3 owner complaints for the 2023 Jeep Cherokee.
Recalled components: powertrain.
Not ranked
The 2023 was the last model year before a break and drew few owner complaints, usually a sign that few were sold, so it is not ranked against other years.
Years to avoid: 2014 and 2015; best year: 2021. Based on owner complaints, not adjusted for sales.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
The fix and full notice
Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles.
NHTSA listing: CHEROKEE. Jeep campaign 40D.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2023 Jeep Cherokee.
What owners report
Owners have filed 3 complaints with NHTSA about the 2023 Cherokee. Below, they are sorted by the areas NHTSA files them under. NHTSA does not verify complaints.
Powertrain2 · 67%
Air bags1 · 33%
Parking brake1 · 33%
A complaint can name more than one area, so shares add up to more than 100%.
Jeep Cherokee recalls and complaints by model year
The highlighted bars are the 2023 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2014 Cherokee drew the most (999).
Owner complaints
2023: 3 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Jeep Cherokee
Model year
Complaints
2014
2,652
2015
1,794
2016
1,415
2017
1,342
2018
692
2019
1,683
2020
337
2021
183
2022
52
2023
3
2026
9
Safety recalls
2023: 1 recallTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Jeep Cherokee
Model year
Recalls
2014
13
2015
11
2016
9
2017
6
2018
7
2019
11
2020
3
2021
4
2022
3
2023
1
2026
4
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In NHTSA crash tests every tested version of the 2023 Jeep Cherokee earns 4 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2023 Jeep Cherokee?
No. NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2023 Jeep Cherokee.
How do I check if my Cherokee has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Jeep dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: CHEROKEE.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.