NHTSA lists 11 safety recalls and 1,683 owner complaints for the 2019 Jeep Cherokee.
Recalled components: powertrain, electrical system, air bags, brakes, and 3 more. Most-described problem: stalling or shutting off (388 complaints, 23%). Most-reported area: powertrain (840 complaints, 50%; median mileage when it happened: 50,500).
More complaints than most Cherokee years
The 2019 drew 614 owner complaints in its first three years, against 309 for a typical Cherokee year (306 for a typical year since 2016): 1.9 times as many. It is not a year to avoid, which takes at least twice the typical count and at least 50 complaints.
Years to avoid: 2014 and 2015; best year: 2021. Based on owner complaints, not adjusted for sales.
Data: NHTSA recall, complaint and investigation filesUpdated
Year to avoidBest year
Excludes the larger Grand Cherokee.
11 safety recalls for the 2019 Jeep Cherokee
Grouped by the part recalled, largest group first, newest first within each part. Summaries are NHTSA's own wording. Open a recall for what is wrong, the fix and the full notice.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
What's wrong, the fix and the full notice
The power transfer unit (PTU) may fail.
Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
61,711 vehicles.
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles.
Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
What's wrong, the fix and the full notice
The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
63,130 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles.
Risk: A vehicle stall can increase the risk of crash.
What's wrong, the fix and the full notice
Improper transmission calibration may result in a stall.
Fix: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
86,053 vehicles.
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines.
Risk: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
What's wrong, the fix and the full notice
A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Fix: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
5 vehicles.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles.
Risk: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
What's wrong, the fix and the full notice
The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Fix: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
52 vehicles.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles.
Risk: A vehicle stall can increase the risk of a crash.
What's wrong, the fix and the full notice
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
12,779 vehicles.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles.
Risk: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
What's wrong, the fix and the full notice
The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Fix: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
41,169 vehicles.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles.
Risk: A reduction of braking performance can increase the risk of a crash.
What's wrong, the fix and the full notice
The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Fix: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
154,335 vehicles.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles.
Risk: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
What's wrong, the fix and the full notice
The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Fix: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
14 vehicles.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines.
Risk: In the event of a crash, the seat may move, increasing the risk of injury.
What's wrong, the fix and the full notice
The front passenger seat mounting bolts may be loose.
Fix: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
253 vehicles.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles.
Risk: A loss of steering control increases the risk of a crash.
What's wrong, the fix and the full notice
The steering rack gear may break, possibly causing a loss of steering control.
Fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
5,294 vehicles.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles.
NHTSA listing: CHEROKEE. Components: Steering: rack and pinion, pinion shaft; Steering: rack and pinion, rack. Jeep campaign V99.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2019 Jeep Cherokee.
What owners report
Owners have filed 1,683 complaints with NHTSA about the 2019 Cherokee. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Stalling or shutting off388 · 23%
Median 15,900 miles at failure, from 239 reports with mileage
Loss of power or limp mode182 · 11%
Median 57,800 miles at failure, from 76 reports with mileage
Hesitation or slow acceleration92 · 5%
Median 35,000 miles at failure, from 65 reports with mileage
Check engine light89 · 5%
Median 46,900 miles at failure, from 50 reports with mileage
Jerking, lurching or harsh shifting86 · 5%
Median 13,700 miles at failure, from 47 reports with mileage
Auto start-stop problems81 · 5%
Median 9,500 miles at failure, from 28 reports with mileage
Shaking, shuddering or vibration74 · 4%
Median 26,000 miles at failure, from 29 reports with mileage
Power steering problems or locked steering58 · 3%
Median 14,000 miles at failure, from 39 reports with mileage
Most named: transfer case (4-wheel drive) (4); automatic transmission (3) · Median 50,500 miles at failure, from 316 reports with mileage
Engine460 · 27%
Median 15,000 miles at failure, from 267 reports with mileage
Electrical system342 · 20%
Median 12,300 miles at failure, from 162 reports with mileage
Steering120 · 7%
Median 11,700 miles at failure, from 68 reports with mileage
Brakes107 · 6%
Median 8,000 miles at failure, from 46 reports with mileage
Speed control83 · 5%
Median 4,500 miles at failure, from 38 reports with mileage
Air bags42 · 2%
Unknown or other263 · 16%
Median 6,500 miles at failure, from 79 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Jeep Cherokee recalls and complaints by model year
The highlighted bars are the 2019 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2014 Cherokee drew the most (999) and the 2019 drew 614.
Owner complaints
2019: 1,683 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Jeep Cherokee
Model year
Complaints
2014
2,652
2015
1,794
2016
1,415
2017
1,342
2018
692
2019
1,683
2020
337
2021
183
2022
52
2023
3
2026
9
Safety recalls
2019: 11 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Jeep Cherokee
Model year
Recalls
2014
13
2015
11
2016
9
2017
6
2018
7
2019
11
2020
3
2021
4
2022
3
2023
1
2026
4
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 1,683 owner complaints filed with NHTSA for the 2019 Jeep Cherokee, the problems described most are stalling or shutting off (388), loss of power or limp mode (182), and hesitation or slow acceleration (92). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2019 Jeep Cherokee safe?
In NHTSA crash tests every tested version of the 2019 Jeep Cherokee earns 4 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2019 Jeep Cherokee?
No. NHTSA's investigations file, dated Nov 12, 2026, lists no investigations for the 2019 Jeep Cherokee.
How do I check if my Cherokee has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Jeep dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: CHEROKEE.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.