Recalled components: electrical system, powertrain, equipment, air bags, and 5 more. Most-described problem: stalling or shutting off (429 complaints, 16%). Most-reported area: powertrain (1,469 complaints, 55%; median mileage when it happened: 33,900).
One of the Cherokee years to avoid
The 2014 drew 999 owner complaints in its first three years, against 309 for a typical Cherokee year: 3.2 times as many.
Years to avoid: 2014 and 2015; best year: 2021. Based on owner complaints, not adjusted for sales.
Data: NHTSA recall, complaint and investigation filesUpdated Oct 2, 2026
Year to avoidBest year
Excludes the larger Grand Cherokee.
13 safety recalls for the 2014 Jeep Cherokee
Parts with a do-not-drive or park-outside recall come first, then the rest, largest first. Within a part, do-not-drive and park-outside recalls come first, then the newest. Summaries are NHTSA's own wording. Open a recall for what is wrong, the fix and the full notice.
Risk: A fire while parked or driving can increase the risk of injury.
What's wrong, the fix and the full notice
An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
132,099 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
What's wrong, the fix and the full notice
These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
4,815,661 vehicles.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles.
Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
What's wrong, the fix and the full notice
Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Fix: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
67,248 vehicles.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU).
Risk: An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
What's wrong, the fix and the full notice
In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Fix: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
81,615 vehicles.
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines.
Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
What's wrong, the fix and the full notice
The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Fix: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
329,540 vehicles.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions.
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
What's wrong, the fix and the full notice
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
What's wrong, the fix and the full notice
The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
1,416,903 vehicles.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles.
Risk: If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
What's wrong, the fix and the full notice
The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Fix: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
230,290 vehicles.
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014.
NHTSA listing: CHEROKEE. Components: Air bags: side/window; Air bags: side/window, curtain. Jeep campaign R05.
Risk: A short circuit in the liftgate control module may result in a fire.
What's wrong, the fix and the full notice
In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Fix: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
99,399 vehicles.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option.
Risk: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
What's wrong, the fix and the full notice
The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Fix: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
1,827 vehicles.
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016.
Risk: The unintended continued acceleration may increase the risk of a crash.
What's wrong, the fix and the full notice
When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
6,120 vehicles.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014.
Risk: Damage to the tire or reduced braking increases the risk of a vehicle crash.
What's wrong, the fix and the full notice
Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Fix: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
20,347 vehicles.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles.
Risk: BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
What's wrong, the fix and the full notice
Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Fix: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
158,684 vehicles.
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014.
NHTSA listing: CHEROKEE. Jeep campaign R39.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 3 investigations that name the 2014 Jeep Cherokee; 1 is still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Desiccated air bag inflator rupture
Engineering analysis EA21002Open since Sep 17, 2021
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant - propellant 2004 and propellant 2004L.
NHTSA listing: CHEROKEE. Component: Air bags (frontal, driver side, inflator module, passenger side). This investigation names 352 models.
Electronic parking brake water ingress
Preliminary evaluation PE22009Closed Oct 29, 2023 (opened Jul 22, 2022)
The Office of Defects Investigation (ODI) opened investigation PE22-009 after having received 80 complaints on model years 2014-2020 Jeep Cherokees alleging the Electronic Parking Brake (EPB) inadvertently activated… NHTSA's full summary
NHTSA listing: CHEROKEE. Component: Parking brake (electrical, control module).
Software security vulnerability
Recall query RQ15004Closed Jan 5, 2016 (opened Jul 24, 2015)
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head… NHTSA's full summary
NHTSA listing: CHEROKEE. Component: Electrical system (software).
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. An engineering analysis is a deeper review, usually opened after a preliminary evaluation. A recall query is a review of whether a recall covered the right vehicles or whether its fix works. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 2,647 complaints with NHTSA about the 2014 Cherokee. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Stalling or shutting off429 · 16%
Median 42,000 miles at failure, from 350 reports with mileage
Jerking, lurching or harsh shifting422 · 16%
Median 24,000 miles at failure, from 339 reports with mileage
Check engine light253 · 10%
Median 31,600 miles at failure, from 211 reports with mileage
Loss of power or limp mode249 · 9%
Median 38,800 miles at failure, from 196 reports with mileage
Hesitation or slow acceleration203 · 8%
Median 24,800 miles at failure, from 174 reports with mileage
Transmission failure or replacement197 · 7%
Median 30,000 miles at failure, from 166 reports with mileage
Shaking, shuddering or vibration180 · 7%
Median 15,000 miles at failure, from 150 reports with mileage
Shifter errors or stuck in gear127 · 5%
Median 50,500 miles at failure, from 100 reports with mileage
Most named: automatic transmission (6); automatic transmission, control module (tcm/pcm/tecm) (4) · Median 33,900 miles at failure, from 1,114 reports with mileage
Engine515 · 19%
Median 40,000 miles at failure, from 396 reports with mileage
Electrical system449 · 17%
Most named: wiring (5); instrument cluster/panel (3) · Median 40,000 miles at failure, from 280 reports with mileage
Fuel and propulsion system186 · 7%
Median 48,200 miles at failure, from 124 reports with mileage
Speed control185 · 7%
Median 25,900 miles at failure, from 146 reports with mileage
Brakes184 · 7%
Median 41,000 miles at failure, from 83 reports with mileage
Steering119 · 4%
Median 25,500 miles at failure, from 98 reports with mileage
Unknown or other283 · 11%
Median 46,000 miles at failure, from 183 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Jeep Cherokee recalls and complaints by model year
The highlighted bars are the 2014 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2014 Cherokee drew the most (999).
Owner complaints
2014: 2,647 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Jeep Cherokee
Model year
Complaints
2014
2,647
2015
1,787
2016
1,406
2017
1,334
2018
686
2019
1,649
2020
306
2021
166
2022
51
2023
3
2026
5
Safety recalls
2014: 13 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Jeep Cherokee
Model year
Recalls
2014
13
2015
11
2016
9
2017
6
2018
7
2019
11
2020
3
2021
4
2022
3
2023
1
2026
4
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 2,647 owner complaints filed with NHTSA for the 2014 Jeep Cherokee, the problems described most are stalling or shutting off (429), jerking, lurching or harsh shifting (422), and the check engine light coming on (253). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2014 Jeep Cherokee safe?
In NHTSA crash tests every tested version of the 2014 Jeep Cherokee earns 4 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2014 Jeep Cherokee?
Yes. NHTSA has 1 open investigation that names the 2014 Jeep Cherokee: desiccated air bag inflator rupture (EA21002, opened Sep 17, 2021). It has closed 2 others. An investigation is not a finding that the vehicle has a defect.
How do I check if my Cherokee has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Jeep dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Oct 2, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Oct 2, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Oct 2, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: CHEROKEE.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.