Model Years

2017 Jeep Cherokee Recalls and Problems

NHTSA lists 6 safety recalls and 1,342 owner complaints for the 2017 Jeep Cherokee. It has 1 open investigation that names this model year.

Recalled components: powertrain, electrical system, equipment, and air bags. Most-described problem: stalling or shutting off (155 complaints, 12%). Most-reported area: powertrain (653 complaints, 49%; median mileage when it happened: 46,700).

More complaints than a typical Cherokee year

The 2017 drew 408 owner complaints in its first three years, against 309 for a typical Cherokee year (306 for a typical year since 2016).

Years to avoid: 2014 and 2015; best year: 2021. Based on owner complaints, not adjusted for sales.

Every Cherokee year ranked

6Safety recalls
1,342Owner complaints
24Complaints citing a crash
6Complaints citing a fire

Opens NHTSA's lookup in a new tab; your VIN goes to NHTSA, not to us. The VIN is on the driver's side dashboard, the door jamb and your registration. Safety recall repairs are free at Jeep dealers.

How to check a car for recalls, step by step

Get a vehicle history report from EpicVIN (opens in a new tab): a paid report with the car's title, odometer and salvage records, from an approved NMVTIS data provider. Affiliate link: we earn a commission if you buy. If you typed a full VIN above, the link sends it to EpicVIN and opens its checkout page for that VIN. Check the price before you pay: EpicVIN's $1 trial lasts 3 days, then becomes a monthly subscription until you cancel ($49.99 to $99.99 a month on its pages as of Oct 2, 2026). Disclosure

Data: NHTSA recall, complaint and investigation filesUpdated

Excludes the larger Grand Cherokee.

6 safety recalls for the 2017 Jeep Cherokee

Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.

Powertrain

Jan 16, 2025

The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

The fix and full notice

Fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles.

NHTSA listing: CHEROKEE. Jeep campaign 01C.

Powertrain

Apr 27, 2023

automatic transmission

The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

The fix and full notice

Fix: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles.

NHTSA listing: CHEROKEE. Jeep campaign 45A.

Powertrain

Jun 11, 2020

driveline · differential unit

Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

The fix and full notice

Fix: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU).

NHTSA listing: CHEROKEE. Components: Powertrain: automatic transmission; Powertrain: driveline, differential unit. Jeep campaign W47.

Electrical system

May 17, 2018

wiring

These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

The fix and full notice

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles.

NHTSA listing: CHEROKEE. Components: Electrical system: software; Electrical system: wiring; Speed control: cruise control. Jeep campaign U49,U59-U65,U68,U73.

Equipment

Aug 31, 2017

labels

  • Fails federal standard 110 (tire and rim labeling)
  • NHTSA 17V-543
  • 22,242 vehicles

The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

The fix and full notice

Fix: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles.

NHTSA listing: CHEROKEE. Components: Equipment: labels; Wheels: rim. Jeep campaign T53.

Air bags

Nov 2, 2016

knee bolster

Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

Risk: If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.

The fix and full notice

Fix: Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016.

NHTSA listing: CHEROKEE. Jeep campaign S84.

Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.

NHTSA investigations

NHTSA has opened 1 investigation that names the 2017 Jeep Cherokee; it is still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.

Desiccated air bag inflator rupture

Engineering analysis EA21002Open since Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant - propellant 2004 and propellant 2004L.

NHTSA listing: CHEROKEE. Component: Air bags (frontal, driver side, inflator module, passenger side). This investigation names 352 models.

An engineering analysis is a deeper review, usually opened after a preliminary evaluation. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.

What owners report

Owners have filed 1,342 complaints with NHTSA about the 2017 Cherokee. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.

Problems owners describe

Counted from the complaint text: a complaint counts once for each problem it describes (how we match them). Some complaints describe none of these. Compare other models in the problem owners report most for every model year.

Areas named in complaints

A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.

Jeep Cherokee recalls and complaints by model year

The highlighted bars are the 2017 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2014 Cherokee drew the most (999) and the 2017 drew 408.

Owner complaints

2017: 1,342 complaints

Show as a table
Owner complaints by model year, Jeep Cherokee
Model yearComplaints
20142,652
20151,794
20161,415
20171,342
2018692
20191,683
2020337
2021183
202252
20233
20269

Safety recalls

2017: 6 recalls

Show as a table
Safety recalls by model year, Jeep Cherokee
Model yearRecalls
201413
201511
20169
20176
20187
201911
20203
20214
20223
20231
20264

Crash test ratings

NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.

Tested versionOverallFrontalSideRollover
Jeep Cherokee SUV 2WD
Rollover risk 17.4%
Jeep Cherokee SUV 4WD
Rollover risk 16.9%

2017 Cherokee MPG

EPA rates the 2017 Jeep Cherokee up to 25 mpg combined.Every version and fuel cost

Questions

What are the most common 2017 Cherokee problems?

In the 1,342 owner complaints filed with NHTSA for the 2017 Jeep Cherokee, the problems described most are stalling or shutting off (155), loss of power or limp mode (99), and shifter errors or getting stuck in gear (88). NHTSA does not verify complaints, and one complaint can describe several problems.

Is the 2017 Jeep Cherokee safe?

In NHTSA crash tests every tested version of the 2017 Jeep Cherokee earns 4 stars overall. The table above lists each tested version.

Is NHTSA investigating the 2017 Jeep Cherokee?

Yes. NHTSA has 1 open investigation that names the 2017 Jeep Cherokee: desiccated air bag inflator rupture (EA21002, opened Sep 17, 2021). An investigation is not a finding that the vehicle has a defect.

How do I check if my Cherokee has an open recall?

Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Jeep dealers.

Sources and method

  • NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
  • NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
  • NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
  • NHTSA 5-Star Safety Ratings (NCAP).
  • NHTSA model names covered: CHEROKEE.

Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.