NHTSA lists 18 safety recalls and 2,376 owner complaints for the 2014 Jeep Grand Cherokee. It has 2 open investigations that name this model year.
Recalled components: electrical system, brakes, engine and cooling, diesel fuel system, and 6 more. Most-described problem: stalling or shutting off (146 complaints, 6%). Most-reported area: electrical system (483 complaints, 20%; median mileage when it happened: 36,600).
One of the Grand Cherokee years to avoid
The 2014 drew 829 owner complaints in its first three years, against about 180 for a typical Grand Cherokee year: 4.5 times as many.
Years to avoid: 2014, 2015, and 2023. Based on owner complaints, not adjusted for sales.
Data: NHTSA recall, complaint and investigation filesUpdated Oct 2, 2026
Year to avoid
18 safety recalls for the 2014 Jeep Grand Cherokee
Grouped by the part recalled, largest group first, newest first within each part. Summaries are NHTSA's own wording. Open a recall for what is wrong, the fix and the full notice.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
What's wrong, the fix and the full notice
These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
4,815,661 vehicles.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
What's wrong, the fix and the full notice
In the affected vehicles, the alternator may suddenly fail.
Fix: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
17,116 vehicles.
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
What's wrong, the fix and the full notice
The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
442,214 vehicles.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
What's wrong, the fix and the full notice
In the affected vehicles, the alternator may suddenly fail.
Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
435,081 vehicles.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
What's wrong, the fix and the full notice
In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
653,562 vehicles.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
What's wrong, the fix and the full notice
The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
646,394 vehicles.
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles.
NHTSA listing: GRAND CHEROKEE. Components: Brakes; Brakes: power assist. Jeep campaign T59.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
What's wrong, the fix and the full notice
The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
646,498 vehicles.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013.
NHTSA listing: GRAND CHEROKEE. Components: Brakes; Brakes: power assist, vacuum. Jeep campaign P14.
antilock/traction control/electronic limited slip · control unit/module
Risk: A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
What's wrong, the fix and the full notice
Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
Fix: Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
Fails federal standard 101 (controls and displays) · 90,981 vehicles.
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013.
NHTSA listing: GRAND CHEROKEE. Components: Electrical system: alternator/generator/regulator; Stability control; Brakes: antilock/traction control/electronic limited slip, control unit/module. Jeep campaign N58.
Risk: An engine stall can increase the risk of a crash.
What's wrong, the fix and the full notice
The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
80,629 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines.
NHTSA listing: GRAND CHEROKEE. Jeep campaign 66A.
exhaust system · emission control · gas recirculation valve (egr valve)
Risk: Combustion in the intake manifold can increase the risk of a fire.
What's wrong, the fix and the full notice
The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
28,884 vehicles.
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines.
Risk: An engine stall can increase the risk of a crash.
What's wrong, the fix and the full notice
The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Fix: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
58,016 vehicles.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
What's wrong, the fix and the full notice
A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
138,645 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
What's wrong, the fix and the full notice
The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
1,416,903 vehicles.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles.
Risk: Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
What's wrong, the fix and the full notice
In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Fix: Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
Fails federal standard 108 (lighting) · 4,242 vehicles.
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps.
NHTSA listing: GRAND CHEROKEE. Jeep campaign N42.
Powertrain 1 recall
automatic transmission · control module (tcm/pcm/tecm)
Risk: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
What's wrong, the fix and the full notice
The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Fix: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
811,290 vehicles.
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015.
Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
What's wrong, the fix and the full notice
Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light "MIL" should illuminate to initially warn drivers of a failure.
Fix: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
126,532 vehicles.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014.
NHTSA listing: GRAND CHEROKEE. Components: Air bags; Seat belts. Jeep campaign P67.
Risk: The unintended continued acceleration may increase the risk of a crash.
What's wrong, the fix and the full notice
When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
6,120 vehicles.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014.
Risk: If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
What's wrong, the fix and the full notice
Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
Fix: Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
132,792 vehicles.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014.
NHTSA listing: GRAND CHEROKEE. Jeep campaign P64.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA also lists 1 equipment recall for parts sold for this vehicle, not the vehicle itself: Engine and cooling: engine, gasoline, turbo/supercharger (Accessible Technologies, Inc., 17E-061).
NHTSA investigations
NHTSA has opened 10 investigations that name the 2014 Jeep Grand Cherokee; 2 are still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
High pressure fuel pump failure
Engineering analysis EA23001Open since Mar 17, 2023
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY)… NHTSA's full summary
NHTSA listing: GRAND CHEROKEE. Component: Diesel fuel system (delivery, fuel pump).
Desiccated air bag inflator rupture
Engineering analysis EA21002Open since Sep 17, 2021
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant - propellant 2004 and propellant 2004L.
NHTSA listing: GRAND CHEROKEE. Component: Air bags (frontal, driver side, inflator module, passenger side). This investigation names 352 models.
Active head rest inadvertent deployment
Preliminary evaluation PE19014Closed Feb 25, 2026 (opened Sep 9, 2019)
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash… NHTSA's full summary
NHTSA listing: GRAND CHEROKEE. Component: Seats (front assembly, head restraint).
Seat belt retraction
Preliminary evaluation PE19011Closed May 3, 2021 (opened Sep 16, 2019)
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate complaints alleging improper retraction of the front seat belts (driver or passenger) due to the plastic guide of the D-ring…NHTSA's full summary
NHTSA listing: GRAND CHEROKEE. Component: Seat belts.
False positive automated braking
Preliminary evaluation PE15021Closed Sep 28, 2016 (opened Jun 1, 2015)
On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles… NHTSA's full summary
Recall query RQ15003Closed Jul 6, 2016 (opened May 1, 2015)
In response to this investigation, Fiat Chrysler Automobiles (FCA) is conducting a recall to address headliner fires that occur post 14V-391.
NHTSA listing: GRAND CHEROKEE. Components: Electrical system; Interior lighting.
Vehicle rollaway, engine on
Engineering analysis EA16002Closed Jun 24, 2016 (opened Feb 3, 2016)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately… NHTSA's full summary
NHTSA ties this investigation to recall 16V-240, listed above.
NHTSA listing: GRAND CHEROKEE. Component: Powertrain (automatic transmission, gear position indication (PRNDL)).
Powered vehicle rollaway
Preliminary evaluation PE15030Closed Feb 5, 2016 (opened Aug 20, 2015)
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014… NHTSA's full summary
NHTSA listing: GRAND CHEROKEE. Component: Powertrain (automatic transmission, gear position indication (PRNDL)).
Software security vulnerability
Recall query RQ15004Closed Jan 5, 2016 (opened Jul 24, 2015)
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head… NHTSA's full summary
NHTSA listing: GRAND CHEROKEE. Component: Electrical system (software).
Headliner fires
Engineering analysis EA14001Closed Aug 12, 2014 (opened Jan 10, 2014)
On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888… NHTSA's full summary
NHTSA ties this investigation to recall 14V-391, listed above.
NHTSA listing: GRAND CHEROKEE. Components: Electrical system; Interior lighting.
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. An engineering analysis is a deeper review, usually opened after a preliminary evaluation. A recall query is a review of whether a recall covered the right vehicles or whether its fix works. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 2,376 complaints with NHTSA about the 2014 Grand Cherokee. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Stalling or shutting off146 · 6%
Median 60,000 miles at failure, from 103 reports with mileage
Check engine light131 · 6%
Median 49,000 miles at failure, from 101 reports with mileage
Seat belt problems126 · 5%
Median 67,000 miles at failure, from 64 reports with mileage
Loss of power or limp mode82 · 3%
Median 64,000 miles at failure, from 47 reports with mileage
Jerking, lurching or harsh shifting76 · 3%
Median 34,500 miles at failure, from 60 reports with mileage
Smoke or a burning smell65 · 3%
Median 59,500 miles at failure, from 50 reports with mileage
Shifter errors or stuck in gear64 · 3%
Median 50,800 miles at failure, from 49 reports with mileage
Hesitation or slow acceleration56 · 2%
Median 36,500 miles at failure, from 46 reports with mileage
Most named: alternator/generator/regulator (13); instrument cluster/panel (6) · Median 36,600 miles at failure, from 296 reports with mileage
Powertrain474 · 20%
Median 25,200 miles at failure, from 354 reports with mileage
Engine408 · 17%
Median 58,200 miles at failure, from 250 reports with mileage
Seats338 · 14%
Most named: front assembly, head restraint (23) · Median 74,500 miles at failure, from 246 reports with mileage
Brakes258 · 11%
Median 17,500 miles at failure, from 132 reports with mileage
Air bags209 · 9%
Median 52,000 miles at failure, from 107 reports with mileage
Seat belts187 · 8%
Median 60,000 miles at failure, from 77 reports with mileage
Unknown or other271 · 11%
Median 51,300 miles at failure, from 151 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Jeep Grand Cherokee recalls and complaints by model year
The highlighted bars are the 2014 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2014 Grand Cherokee drew the most (829).
Owner complaints
2014: 2,376 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Jeep Grand Cherokee
Model year
Complaints
2010
118
2011
1,641
2012
1,644
2013
804
2014
2,376
2015
1,361
2016
310
2017
364
2018
854
2019
368
2020
239
2021
487
2022
483
2023
578
2024
306
2025
115
2026
45
Safety recalls
2014: 18 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Jeep Grand Cherokee
Model year
Recalls
2010
5
2011
6
2012
10
2013
9
2014
18
2015
9
2016
8
2017
5
2018
10
2019
7
2020
3
2021
16
2022
24
2023
23
2024
18
2025
5
2026
6
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
What are the most common 2014 Grand Cherokee problems?
In the 2,376 owner complaints filed with NHTSA for the 2014 Jeep Grand Cherokee, the problems described most are stalling or shutting off (146), the check engine light coming on (131), and seat belt problems (126). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2014 Jeep Grand Cherokee safe?
In NHTSA crash tests the 2014 Jeep Grand Cherokee earns 4 to 5 stars overall, depending on the version. The table above lists each tested version.
Is NHTSA investigating the 2014 Jeep Grand Cherokee?
Yes. NHTSA has 2 open investigations that name the 2014 Jeep Grand Cherokee: high pressure fuel pump failure (EA23001, opened Mar 17, 2023) and desiccated air bag inflator rupture (EA21002, opened Sep 17, 2021). It has closed 8 others. An investigation is not a finding that the vehicle has a defect.
How do I check if my Grand Cherokee has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Jeep dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Oct 2, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Oct 2, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Oct 2, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: GRAND CHEROKEE.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.