NHTSA lists 5 safety recalls and 364 owner complaints for the 2017 Jeep Grand Cherokee. It has 2 open investigations that name this model year.
Recalled components: engine and cooling, diesel fuel system, electrical system, and equipment. Most-described problem: stalling or shutting off (40 complaints, 11%). Most-reported area: engine (102 complaints, 28%; median mileage when it happened: 36,200).
Fewer complaints than a typical Grand Cherokee year
The 2017 drew 119 owner complaints in its first three years, against about 180 for a typical Grand Cherokee year (about 144 for a typical year since 2016).
Years to avoid: 2014, 2015, and 2023. Based on owner complaints, not adjusted for sales.
The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
The fix and full notice
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines.
A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines.
NHTSA listing: GRAND CHEROKEE. Jeep campaign Z46.
Engine and cooling
Nov 12, 2020
exhaust system · emission control · gas recirculation valve (egr valve)
The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk: Combustion in the intake manifold can increase the risk of a fire.
The fix and full notice
Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines.
These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The fix and full notice
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles.
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Risk: If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
The fix and full notice
Fix: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
NHTSA listing: GRAND CHEROKEE. Jeep campaign S73.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA also lists 1 equipment recall for parts sold for this vehicle, not the vehicle itself: Engine and cooling: engine, gasoline, turbo/supercharger (Accessible Technologies, Inc., 17E-061).
NHTSA investigations
NHTSA has opened 3 investigations that name the 2017 Jeep Grand Cherokee; 2 are still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
High pressure fuel pump failure
Engineering analysis EA23001Open since Mar 17, 2023
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY)… NHTSA's full summary
NHTSA listing: GRAND CHEROKEE. Component: Diesel fuel system (delivery, fuel pump).
Desiccated air bag inflator rupture
Engineering analysis EA21002Open since Sep 17, 2021
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant - propellant 2004 and propellant 2004L.
NHTSA listing: GRAND CHEROKEE. Component: Air bags (frontal, driver side, inflator module, passenger side). This investigation names 352 models.
Active head rest inadvertent deployment
Preliminary evaluation PE19014Closed Feb 25, 2026 (opened Sep 9, 2019)
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash… NHTSA's full summary
NHTSA listing: GRAND CHEROKEE. Component: Seats (front assembly, head restraint).
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. An engineering analysis is a deeper review, usually opened after a preliminary evaluation. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 364 complaints with NHTSA about the 2017 Grand Cherokee. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Stalling or shutting off40 · 11%
Median 47,500 miles at failure, from 26 reports with mileage
Check engine light31 · 9%
Median 85,000 miles at failure, from 19 reports with mileage
Shifter errors or stuck in gear31 · 9%
Median 61,000 miles at failure, from 18 reports with mileage
Won't start22 · 6%
Median 61,000 miles at failure, from 15 reports with mileage
Median 36,200 miles at failure, from 42 reports with mileage
Powertrain88 · 24%
Median 45,000 miles at failure, from 43 reports with mileage
Electrical system87 · 24%
Median 33,500 miles at failure, from 38 reports with mileage
Fuel and propulsion system31 · 9%
Brakes29 · 8%
Median 30,000 miles at failure, from 17 reports with mileage
Speed control21 · 6%
Seats20 · 5%
Unknown or other76 · 21%
Median 25,000 miles at failure, from 36 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Jeep Grand Cherokee recalls and complaints by model year
The highlighted bars are the 2017 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2014 Grand Cherokee drew the most (829) and the 2017 drew 119.
Owner complaints
2017: 364 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Jeep Grand Cherokee
Model year
Complaints
2010
118
2011
1,642
2012
1,645
2013
805
2014
2,392
2015
1,372
2016
313
2017
364
2018
856
2019
371
2020
241
2021
510
2022
496
2023
607
2024
324
2025
123
2026
63
Safety recalls
2017: 5 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Jeep Grand Cherokee
Model year
Recalls
2010
5
2011
6
2012
10
2013
9
2014
18
2015
9
2016
8
2017
5
2018
10
2019
7
2020
3
2021
16
2022
24
2023
23
2024
18
2025
5
2026
6
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
What are the most common 2017 Grand Cherokee problems?
In the 364 owner complaints filed with NHTSA for the 2017 Jeep Grand Cherokee, the problems described most are stalling or shutting off (40), the check engine light coming on (31), and shifter errors or getting stuck in gear (31). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2017 Jeep Grand Cherokee safe?
In NHTSA crash tests the 2017 Jeep Grand Cherokee earns 4 to 5 stars overall, depending on the version. The table above lists each tested version.
Is NHTSA investigating the 2017 Jeep Grand Cherokee?
Yes. NHTSA has 2 open investigations that name the 2017 Jeep Grand Cherokee: high pressure fuel pump failure (EA23001, opened Mar 17, 2023) and desiccated air bag inflator rupture (EA21002, opened Sep 17, 2021). It has closed 1 other. An investigation is not a finding that the vehicle has a defect.
How do I check if my Grand Cherokee has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Jeep dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: GRAND CHEROKEE.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.