NHTSA lists 16 safety recalls and 1,125 owner complaints for the 2018 Chrysler Pacifica (including the hybrid). It has 3 open investigations that name this model year.
Recalled components: hybrid propulsion system, electrical system, powertrain, backover prevention and rearview camera, and 4 more. Most-described problem: stalling or shutting off (216 complaints, 19%). Most-reported area: engine (444 complaints, 39%; median mileage when it happened: 10,000).
More complaints than most Pacifica years
The 2018 drew 356 owner complaints in its first three years, against 204 for a typical Pacifica year: 1.7 times as many. It is not a year to avoid, which takes at least twice the typical count and at least 50 complaints.
Years to avoid: 2017. Based on owner complaints, not adjusted for sales.
Data: NHTSA recall, complaint and investigation filesUpdated
Year to avoid
Includes the Pacifica Plug-in Hybrid.
16 safety recalls for the 2018 Chrysler Pacifica
Parts with a do-not-drive or park-outside recall come first, then the rest, largest first. Within a part, do-not-drive and park-outside recalls come first, then the newest. Summaries are NHTSA's own wording. Open a recall for what is wrong, the fix and the full notice.
Risk: A vehicle fire increases the risk of injury.
What's wrong, the fix and the full notice
The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
15,910 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077.
NHTSA listing: PACIFICA PLUG-IN HYBRID. Chrysler campaign 73B.
Risk: A vehicle fire increases the risk of injury.
What's wrong, the fix and the full notice
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Fix: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.
16,741 vehicles.
NHTSA listing: PACIFICA PLUG-IN HYBRID. Chrysler campaign Z11.
Risk: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
What's wrong, the fix and the full notice
After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Fix: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
10,260 vehicles.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV).
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
What's wrong, the fix and the full notice
An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
67,117 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).
Risk: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
What's wrong, the fix and the full notice
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Fix: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Risk: A loss of power steering assist or a stall can increase the risk of crash.
What's wrong, the fix and the full notice
A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Fix: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
198,731 vehicles.
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems.
Risk: A vehicle stall can increase the risk of a crash.
What's wrong, the fix and the full notice
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
12,779 vehicles.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles.
NHTSA listings: PACIFICA, PACIFICA PLUG-IN HYBRID. Chrysler campaign U87.
Risk: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
What's wrong, the fix and the full notice
The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Fix: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Fails federal standard 114 (theft and rollaway protection) · 240,242 vehicles.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles.
NHTSA listing: PACIFICA. Components: Electrical system: ignition, anti-theft, control module; Equipment: electrical, anti-theft devices. Chrysler campaign U50.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
What's wrong, the fix and the full notice
These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
4,815,661 vehicles.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles.
Risk: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
What's wrong, the fix and the full notice
A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Fix: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
5 vehicles.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles.
Risk: If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
What's wrong, the fix and the full notice
The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Fix: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
61 vehicles.
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles.
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
What's wrong, the fix and the full notice
A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Fix: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Fails federal standard 111 (rear visibility) · 20,441 vehicles.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens.
NHTSA listing: PACIFICA. Components: Backover prevention and rearview camera: sensing system, camera; Equipment: electrical, radio/tape deck/cd etc.. Chrysler campaign VE2.
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
What's wrong, the fix and the full notice
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
What's wrong, the fix and the full notice
Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
86 vehicles.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
Risk: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
What's wrong, the fix and the full notice
In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Fix: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
47,927 vehicles.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option.
Risk: A control arm separation could increase the risk of a crash.
What's wrong, the fix and the full notice
The right front lower control arm may separate from the steering knuckle.
Fix: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
47,771 vehicles.
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles.
NHTSA listings: PACIFICA, PACIFICA PLUG-IN HYBRID. Chrysler campaign V15.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 5 investigations that name the 2018 Chrysler Pacifica; 3 are still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Intermittent loss of electric power steering
Preliminary evaluation PE25009Open since Sep 5, 2025
The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system… NHTSA's full summary
NHTSA listing: PACIFICA. Component: Steering (electric power assist system).
Loss of motive power due to an internal wiring connector short
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years… NHTSA's full summary
NHTSA listings: PACIFICA, PACIFICA PLUG-IN HYBRID. Component: Electrical system (wiring).
Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7… NHTSA's full summary
Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger
Preliminary evaluation PE24028Closed Jun 5, 2025 (opened Oct 3, 2024)
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers.
Transmission fault leading to loss of motive power
Preliminary evaluation PE22008Closed Mar 27, 2024 (opened Jul 22, 2022)
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles.
NHTSA ties this investigation to recall 23V-010, listed above.
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. A recall query is a review of whether a recall covered the right vehicles or whether its fix works. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 1,125 complaints with NHTSA about the 2018 Pacifica. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Stalling or shutting off216 · 19%
Median 10,000 miles at failure, from 138 reports with mileage
Check engine light161 · 14%
Median 12,400 miles at failure, from 43 reports with mileage
Overheating or coolant loss154 · 14%
Auto start-stop problems104 · 9%
Median 14,000 miles at failure, from 48 reports with mileage
Loss of power or limp mode101 · 9%
Median 10,600 miles at failure, from 41 reports with mileage
Misfires or rough running93 · 8%
Power steering problems or locked steering72 · 6%
Median 11,100 miles at failure, from 29 reports with mileage
Won't start59 · 5%
Median 7,200 miles at failure, from 22 reports with mileage
Median 10,000 miles at failure, from 168 reports with mileage
Electrical system375 · 33%
Median 12,500 miles at failure, from 182 reports with mileage
Powertrain199 · 18%
Median 12,800 miles at failure, from 74 reports with mileage
Steering199 · 18%
Median 11,100 miles at failure, from 57 reports with mileage
Hybrid propulsion system77 · 7%
Median 45,600 miles at failure, from 15 reports with mileage
Fuel and propulsion system67 · 6%
Median 3,600 miles at failure, from 20 reports with mileage
Speed control48 · 4%
Median 7,000 miles at failure, from 29 reports with mileage
Unknown or other148 · 13%
Median 13,500 miles at failure, from 62 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Chrysler Pacifica recalls and complaints by model year
The highlighted bars are the 2018 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2017 Pacifica drew the most (669) and the 2018 drew 356.
Owner complaints
2018: 1,125 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Chrysler Pacifica
Model year
Complaints
2017
1,625
2018
1,125
2019
363
2020
234
2021
407
2022
338
2023
196
2024
75
2025
32
2026
11
Safety recalls
2018: 16 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Chrysler Pacifica
Model year
Recalls
2017
17
2018
16
2019
9
2020
7
2021
8
2022
10
2023
14
2024
11
2025
10
2026
5
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 1,125 owner complaints filed with NHTSA for the 2018 Chrysler Pacifica, the problems described most are stalling or shutting off (216), the check engine light coming on (161), and overheating or coolant loss (154). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2018 Chrysler Pacifica safe?
In NHTSA crash tests every tested version of the 2018 Chrysler Pacifica earns 5 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2018 Chrysler Pacifica?
Yes. NHTSA has 3 open investigations that name the 2018 Chrysler Pacifica: intermittent loss of electric power steering (PE25009, opened Sep 5, 2025), loss of motive power due to an internal wiring connector short (RQ24004, opened Feb 27, 2024), and ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077) (RQ24001, opened Jan 16, 2024). It has closed 2 others. An investigation is not a finding that the vehicle has a defect.
How do I check if my Pacifica has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Chrysler dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: PACIFICA, PACIFICA PLUG-IN HYBRID.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.