NHTSA lists 9 safety recalls and 363 owner complaints for the 2019 Chrysler Pacifica (including the hybrid). It has 1 open investigation that names this model year.
Recalled components: hybrid propulsion system, electrical system, backover prevention and rearview camera, and mobility equipment. Most-described problem: stalling or shutting off (55 complaints, 15%). Most-reported area: electrical system (120 complaints, 33%; median mileage when it happened: 16,200).
Fewer complaints than a typical Pacifica year
The 2019 drew 93 owner complaints in its first three years, against 204 for a typical Pacifica year. It is not picked as a best year: it is named in an open NHTSA investigation.
Years to avoid: 2017. Based on owner complaints, not adjusted for sales.
Data: NHTSA recall, complaint and investigation filesUpdated
Year to avoid
Includes the Pacifica Plug-in Hybrid.
9 safety recalls for the 2019 Chrysler Pacifica
Parts with a do-not-drive or park-outside recall come first, then the rest, largest first. Within a part, do-not-drive and park-outside recalls come first, then the newest. Summaries are NHTSA's own wording. Open a recall for what is wrong, the fix and the full notice.
Risk: A vehicle fire increases the risk of injury.
What's wrong, the fix and the full notice
The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
3,606 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles.
NHTSA listing: PACIFICA PLUG-IN HYBRID. Chrysler campaign 72B.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
What's wrong, the fix and the full notice
An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
67,117 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).
Risk: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
What's wrong, the fix and the full notice
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Fix: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Risk: A loss of power steering assist or a stall can increase the risk of crash.
What's wrong, the fix and the full notice
A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Fix: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
198,731 vehicles.
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems.
Risk: A vehicle stall can increase the risk of a crash.
What's wrong, the fix and the full notice
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
12,779 vehicles.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles.
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
What's wrong, the fix and the full notice
Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Fix: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Fails federal standard 111 (rear visibility) · 16 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles.
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
What's wrong, the fix and the full notice
A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Fails federal standard 111 (rear visibility) · 319,610 vehicles.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays.
NHTSA listing: PACIFICA. Chrysler campaign W30-W37.
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
What's wrong, the fix and the full notice
A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Fix: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Fails federal standard 111 (rear visibility) · 20,441 vehicles.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens.
NHTSA listing: PACIFICA. Components: Backover prevention and rearview camera: sensing system, camera; Equipment: electrical, radio/tape deck/cd etc.. Chrysler campaign VE2.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
What's wrong, the fix and the full notice
Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
86 vehicles.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
NHTSA listing: PACIFICA.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 2 investigations that name the 2019 Chrysler Pacifica; 1 is still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Loss of motive power due to an internal wiring connector short
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years… NHTSA's full summary
NHTSA listings: PACIFICA, PACIFICA PLUG-IN HYBRID. Component: Electrical system (wiring).
Transmission fault leading to loss of motive power
Preliminary evaluation PE22008Closed Mar 27, 2024 (opened Jul 22, 2022)
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles.
NHTSA ties this investigation to recall 23V-010, listed above.
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. A recall query is a review of whether a recall covered the right vehicles or whether its fix works. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 363 complaints with NHTSA about the 2019 Pacifica. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Stalling or shutting off55 · 15%
Median 31,800 miles at failure, from 17 reports with mileage
Median 16,200 miles at failure, from 24 reports with mileage
Engine97 · 27%
Median 21,200 miles at failure, from 21 reports with mileage
Powertrain89 · 25%
Median 20,000 miles at failure, from 21 reports with mileage
Brakes59 · 16%
Median 35,700 miles at failure, from 19 reports with mileage
Steering48 · 13%
Fuel and propulsion system14 · 4%
Speed control13 · 4%
Unknown or other66 · 18%
Median 3,000 miles at failure, from 15 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Chrysler Pacifica recalls and complaints by model year
The highlighted bars are the 2019 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2017 Pacifica drew the most (669) and the 2019 drew 93.
Owner complaints
2019: 363 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Chrysler Pacifica
Model year
Complaints
2017
1,625
2018
1,125
2019
363
2020
234
2021
407
2022
338
2023
196
2024
75
2025
32
2026
11
Safety recalls
2019: 9 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Chrysler Pacifica
Model year
Recalls
2017
17
2018
16
2019
9
2020
7
2021
8
2022
10
2023
14
2024
11
2025
10
2026
5
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 363 owner complaints filed with NHTSA for the 2019 Chrysler Pacifica, the problems described most are stalling or shutting off (55), auto start-stop problems (37), and loss of power or limp mode (35). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2019 Chrysler Pacifica safe?
In NHTSA crash tests every tested version of the 2019 Chrysler Pacifica earns 5 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2019 Chrysler Pacifica?
Yes. NHTSA has 1 open investigation that names the 2019 Chrysler Pacifica: loss of motive power due to an internal wiring connector short (RQ24004, opened Feb 27, 2024). It has closed 1 other. An investigation is not a finding that the vehicle has a defect.
How do I check if my Pacifica has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Chrysler dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: PACIFICA, PACIFICA PLUG-IN HYBRID.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.