NHTSA lists 8 safety recalls and 407 owner complaints for the 2021 Chrysler Pacifica (including the hybrid). It has 1 open investigation that names this model year.
Recalled components: electrical system, hybrid propulsion system, mobility equipment, air bags, and 2 more. Most-described problem: stalling or shutting off (99 complaints, 24%). Most-reported area: electrical system (169 complaints, 42%; median mileage when it happened: 27,900).
More complaints than a typical Pacifica year
The 2021 drew 207 owner complaints in its first three years, against 204 for a typical Pacifica year.
Years to avoid: 2017. Based on owner complaints, not adjusted for sales.
Data: NHTSA recall, complaint and investigation filesUpdated
Year to avoid
Includes the Pacifica Plug-in Hybrid.
8 safety recalls for the 2021 Chrysler Pacifica
Parts with a do-not-drive or park-outside recall come first, then the rest, largest first. Within a part, do-not-drive and park-outside recalls come first, then the newest. Summaries are NHTSA's own wording. Open a recall for what is wrong, the fix and the full notice.
Risk: A vehicle fire increases the risk of injury.
What's wrong, the fix and the full notice
The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
17,277 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
What's wrong, the fix and the full notice
An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
67,117 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).
Risk: A vehicle fire increases the risk of injury.
What's wrong, the fix and the full notice
The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
3,606 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles.
NHTSA listing: PACIFICA PLUG-IN HYBRID. Chrysler campaign 72B.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
What's wrong, the fix and the full notice
Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
86 vehicles.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
What's wrong, the fix and the full notice
The retractors may not lock, preventing the wheelchair from being properly secured.
Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
1,019 vehicles.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
What's wrong, the fix and the full notice
An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Fails federal standard 214 (side impact protection) · 26 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles.
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
What's wrong, the fix and the full notice
The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Fails federal standard 111 (rear visibility) · 1,033,433 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles.
NHTSA listing: PACIFICA. Chrysler campaign 66B, 79B.
Risk: An unsecured seat increases the risk of injury in a crash.
What's wrong, the fix and the full notice
The second-rowseat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Fix: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
Fails federal standard 225 (child seat anchorages) · 1,160 vehicles.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles.
NHTSA listing: PACIFICA. Chrysler campaign Z22.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 2 investigations that name the 2021 Chrysler Pacifica; 1 is still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Loss of motive power due to an internal wiring connector short
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years… NHTSA's full summary
NHTSA listings: PACIFICA, PACIFICA PLUG-IN HYBRID. Component: Electrical system (wiring).
Transmission fault leading to loss of motive power
Preliminary evaluation PE22008Closed Mar 27, 2024 (opened Jul 22, 2022)
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles.
NHTSA ties this investigation to recall 23V-010, listed above.
NHTSA listing: PACIFICA. Component: Powertrain.
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. A recall query is a review of whether a recall covered the right vehicles or whether its fix works. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 407 complaints with NHTSA about the 2021 Pacifica. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Median 27,900 miles at failure, from 16 reports with mileage
Engine149 · 37%
Powertrain123 · 30%
Fuel and propulsion system81 · 20%
Backover prevention and rearview camera36 · 9%
Most named: warnings (7); rearview system braking (4)
Speed control23 · 6%
Steering17 · 4%
Unknown or other56 · 14%
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Chrysler Pacifica recalls and complaints by model year
The highlighted bars are the 2021 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2017 Pacifica drew the most (669) and the 2021 drew 207.
Owner complaints
2021: 407 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Chrysler Pacifica
Model year
Complaints
2017
1,625
2018
1,125
2019
363
2020
234
2021
407
2022
338
2023
196
2024
75
2025
32
2026
11
Safety recalls
2021: 8 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Chrysler Pacifica
Model year
Recalls
2017
17
2018
16
2019
9
2020
7
2021
8
2022
10
2023
14
2024
11
2025
10
2026
5
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 407 owner complaints filed with NHTSA for the 2021 Chrysler Pacifica, the problems described most are stalling or shutting off (99), loss of power or limp mode (93), and the check engine light coming on (83). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2021 Chrysler Pacifica safe?
In NHTSA crash tests every tested version of the 2021 Chrysler Pacifica earns 5 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2021 Chrysler Pacifica?
Yes. NHTSA has 1 open investigation that names the 2021 Chrysler Pacifica: loss of motive power due to an internal wiring connector short (RQ24004, opened Feb 27, 2024). It has closed 1 other. An investigation is not a finding that the vehicle has a defect.
How do I check if my Pacifica has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Chrysler dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: PACIFICA, PACIFICA PLUG-IN HYBRID.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.