NHTSA lists 3 safety recalls and 1,803 owner complaints for the 2011 Ford Edge.
Recalled components: electrical system, body structure, and latches, locks and linkages. Most-described problem: door lock or latch problems (312 complaints, 17%). Most-reported area: electrical system (687 complaints, 38%; median mileage when it happened: 55,000).
One of the Edge years to avoid
The 2011 drew 146 owner complaints in its first three years, against about 62 for a typical Edge year: 2.3 times as many.
Years to avoid: 2011 to 2013, 2015, and 2016; best years: 2021, 2022, and 2023. Based on owner complaints, not adjusted for sales.
These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the serial number the bcm was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a bcm that required replacement affected bcms may have the potential for an internal short.
Risk: If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
The fix and full notice
Fix: Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1-866-436-7332.
Ford safety recall no. 10s14. or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Ford is recalling certain model year 2011 ford f-150,f-250,f-350,f-450,f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010.
During a six-day production period, the supplier of the body control module manufactured modules that may have the potential for an internal short.
Risk: If an electrical short develops, an overheating condition may occur which can result in an unattended vehicle fire.
The fix and full notice
Fix: Dealer will replace the body control module if necessary free of charge. The safety recall began on january 11, 2011. Owners may contact ford at 1-866-436-7332.
Ford's recall campaign number is 10s14. or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Ford is recalling certain model year 2011 f-150,f-250,f-350,f-450,f-550, edge and lincoln mkx vehicles.
NHTSA listing: EDGE. Ford campaign 10S14.
Latches, locks and linkages
Oct 27, 2010
hatchback/liftgate · lock
Fails federal standard 206 (door locks and retention)
These vehicles were shipped with incorrectly configured electronic module settings that disable the locking function of the liftgate. Accordingly, the vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, "door locks and door retention components."
Risk: The liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.
The fix and full notice
Fix: Ford will notify owners and dealers will have the affected control modules updated free of charge. The safety recall began on november 1, 2010. Owners may contact ford at 1-866-436-7332.
Ford safety recall no. 10c14. or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Ford is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010.
NHTSA listing: EDGE. Ford campaign 10C14.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 1 investigation that names the 2011 Ford Edge; it is closed. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
Door ajar warning light always on
Preliminary evaluation PE16012Closed Mar 20, 2017 (opened Sep 28, 2016)
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are… NHTSA's full summary
NHTSA listing: EDGE. Components: Interior lighting; Latches, locks and linkages.
A preliminary evaluation is NHTSA's first step, to gather information and decide whether to look further. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 1,803 complaints with NHTSA about the 2011 Edge. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Door lock or latch problems312 · 17%
Median 55,000 miles at failure, from 256 reports with mileage
Loss of power or limp mode149 · 8%
Median 53,500 miles at failure, from 143 reports with mileage
Stalling or shutting off118 · 7%
Median 50,000 miles at failure, from 111 reports with mileage
Brake failure or a soft or hard pedal88 · 5%
Median 97,300 miles at failure, from 66 reports with mileage
Dead battery or battery drain84 · 5%
Median 59,000 miles at failure, from 67 reports with mileage
Hesitation or slow acceleration61 · 3%
Median 52,000 miles at failure, from 58 reports with mileage
Backup camera problems58 · 3%
Median 70,500 miles at failure, from 32 reports with mileage
Check engine light42 · 2%
Median 62,800 miles at failure, from 37 reports with mileage
Median 55,000 miles at failure, from 557 reports with mileage
Brakes308 · 17%
Median 100,000 miles at failure, from 225 reports with mileage
Body structure274 · 15%
Most named: body (183); body, door (79) · Median 51,500 miles at failure, from 222 reports with mileage
Exterior lighting187 · 10%
Median 55,000 miles at failure, from 139 reports with mileage
Engine179 · 10%
Median 60,000 miles at failure, from 161 reports with mileage
Powertrain172 · 10%
Median 49,100 miles at failure, from 168 reports with mileage
Speed control88 · 5%
Median 51,000 miles at failure, from 81 reports with mileage
Unknown or other254 · 14%
Median 62,400 miles at failure, from 175 reports with mileage
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Ford Edge recalls and complaints by model year
The highlighted bars are the 2011 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2013 Edge drew the most (439) and the 2011 drew 146.
Owner complaints
2011: 1,803 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Ford Edge
Model year
Complaints
2010
673
2011
1,803
2012
1,134
2013
2,445
2014
382
2015
727
2016
914
2017
1,365
2018
833
2019
769
2020
318
2021
111
2022
131
2023
22
2024
44
Safety recalls
2011: 3 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Ford Edge
Model year
Recalls
2010
6
2011
3
2012
3
2013
2
2014
3
2015
7
2016
7
2017
8
2018
7
2019
3
2020
4
2021
7
2022
5
2023
4
2024
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 1,803 owner complaints filed with NHTSA for the 2011 Ford Edge, the problems described most are door lock or latch problems (312), loss of power or limp mode (149), and stalling or shutting off (118). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2011 Ford Edge safe?
In NHTSA crash tests every tested version of the 2011 Ford Edge earns 4 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2011 Ford Edge?
No. NHTSA's investigations file, dated Oct 2, 2026, lists no open investigations for the 2011 Ford Edge. It lists one closed investigation, which closed on Mar 20, 2017.
How do I check if my Edge has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Ford dealers for vehicles up to 15 years old from first sale.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Oct 2, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Oct 2, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Oct 2, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: EDGE.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.