NHTSA lists 4 safety recalls and 331 owner complaints for the 2020 Ford Edge. It has 1 open investigation that names this model year.
Recalled components: backover prevention and rearview camera and powertrain. Most-described problem: transmission failure or replacement (80 complaints, 24%). Most-reported area: powertrain (193 complaints, 58%; median mileage when it happened: 85,500).
Fewer complaints than a typical Edge year
The 2020 drew 41 owner complaints in its first three years, against about 62 for a typical Edge year (about 50 for a typical year since 2016).
Years to avoid: 2011 to 2013, 2015, and 2016; best years: 2021, 2022, and 2023. Based on owner complaints, not adjusted for sales.
A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The fix and full notice
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles.
An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
The fix and full notice
Fix: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles.
Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Reduced rearward visibility can increase the risk of a crash.
The fix and full notice
Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150,F-250,F-350,F-450,F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.
The start/stop accumulator endcap may have missing or loose bolts.
Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
The fix and full notice
Fix: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles.
NHTSA listing: EDGE. Ford campaign 20S49.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
NHTSA investigations
NHTSA has opened 1 investigation that names the 2020 Ford Edge; it is still open. An investigation means NHTSA is reviewing reports of a problem. It is not a finding that the vehicle has a defect.
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150,F-250,F-350,F-450,F-550…NHTSA's full summary
NHTSA listing: EDGE. Component: Backover prevention and rearview camera (sensing system, camera).
A recall query is a review of whether a recall covered the right vehicles or whether its fix works. NHTSA lists investigations by make, model and model year only, so one can apply to only some versions of a model, such as one engine; its summary says which.
What owners report
Owners have filed 331 complaints with NHTSA about the 2020 Edge. Below, they are sorted by the problems owners describe and by the areas NHTSA files them under. NHTSA does not verify complaints.
Problems owners describe
Transmission failure or replacement80 · 24%
Median 89,900 miles at failure, from 24 reports with mileage
Jerking, lurching or harsh shifting75 · 23%
Median 87,900 miles at failure, from 18 reports with mileage
Most named: automatic transmission, torque converter (7) · Median 85,500 miles at failure, from 44 reports with mileage
Engine53 · 16%
Electrical system25 · 8%
Forward collision avoidance21 · 6%
Most named: warnings (11); automatic emergency braking (8)
Backover prevention and rearview camera13 · 4%
Most named: warnings (5)
Speed control12 · 4%
Seat belts11 · 3%
Unknown or other50 · 15%
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Ford Edge recalls and complaints by model year
The highlighted bars are the 2020 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2013 Edge drew the most (439) and the 2020 drew 41.
Owner complaints
2020: 331 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Ford Edge
Model year
Complaints
2010
673
2011
1,803
2012
1,134
2013
2,448
2014
386
2015
732
2016
931
2017
1,386
2018
856
2019
777
2020
331
2021
114
2022
136
2023
23
2024
44
Safety recalls
2020: 4 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Ford Edge
Model year
Recalls
2010
6
2011
3
2012
3
2013
2
2014
3
2015
7
2016
7
2017
8
2018
7
2019
3
2020
4
2021
7
2022
5
2023
4
2024
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
In the 331 owner complaints filed with NHTSA for the 2020 Ford Edge, the problems described most are transmission failure or replacement (80), jerking, lurching or harsh shifting (75), and shaking, shuddering or vibration (70). NHTSA does not verify complaints, and one complaint can describe several problems.
Is the 2020 Ford Edge safe?
In NHTSA crash tests every tested version of the 2020 Ford Edge earns 5 stars overall. The table above lists each tested version.
Is NHTSA investigating the 2020 Ford Edge?
Yes. NHTSA has 1 open investigation that names the 2020 Ford Edge: rearview camera FMVSS 111 noncompliance (RQ21002, opened Aug 3, 2021). An investigation is not a finding that the vehicle has a defect.
How do I check if my Edge has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Ford dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Nov 12, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Nov 11, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA investigations file, dated Nov 12, 2026. Defect petitions, which ask NHTSA to open an investigation, are listed apart and only while open. Audit queries, which check whether a company met its recall and reporting duties rather than whether a vehicle has a problem, are not listed.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: EDGE.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.